Logistic Service Provide Manager

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Attractive salary
Health care insurance for family
International working environment

Mô Tả Công Việc

1. LSP management

- Explore potential LSPs in the market, and regularly make LSP benchmarking exercises, and
develop/manage incumbent LSPs accordingly
- Ensure LSPs are providing high quality of services and fulfillment of service requirements
- Take escalations in case of any complaints or issues encountered by ASEAN legal entities or
plants, and initiate systematic problem solving approach, for example PDCA cycle to ensure no
more occurrence in the future
- Proactively engage with all stakeholders for fast problem recognition, and take actions
proactively, to avoid/eliminate escalations and complaints from internal customers
- Carry out QBR with LSPs with key stakeholders, follow up and then attend global performance
review to make sure LSPs are cooperating to the maximum extent
- Calculate penalty for each LSP based on performance for all legal entities or plants in the
region, or follow up claim process until penalty is paid by LSPs

2. Tender and LSP onboarding

- Participate in global and regional tenders, as representatives of ASEAN
- Collect all service requirements from stakeholders and address them in the tender
- Project member of tender progress throughout to make sure best LSP/strategy is chosen
- Work closely with network design engineer in the team to do LSP allocation after awarding
- On-board allocated LSPs according to timeline, and ensure smooth go-live and support hyper
care until stabilization

3. Contingency management:

- Fast escalation contact point in the region for any contingency scenarios, such as COVID,
natural disasters, etc..
- Global task force coordination of stakeholders in the region
- Global coordination forecast and capacity validation in the region
- Collaborate with colleagues in the team, and LSP managers in other regions to share best
practices and know-how
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Yêu Cầu Công Việc

• Bachelor Degree in Supply Chain or Logistics related subjects
• 4 years+ in international air freight and express
• 2 years+ in international sea freight and trucking
• 2 years+ in LSP management, and project management
• Ability to work independently and take initiative, excellent communication skills and
assertiveness
• Detailed oriented, can go deep in the situation and investigate the root cause
• Fluent communications skills in English
• Responsible, professional, and high service orientation

Địa Điểm Làm Việc

District 1, Ho Chi Minh City, Vietnam

Navigos Search is the leading, most experienced and highly qualified executive recruitment firm in Vietnam. Our mission is to help people and companies achieve their dream. We do this by matching talented individuals to the jobs for which they are best suited, ensuring that our clients have the right people on board that they need to succeed, and our candidates land the job of their dream. We accomplish this mission thanks to our strong expertise in local labor market, an established and broad network of clients and candidates and a proven recruitment method of international standards.

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HCMC
25-99 nhân viên
CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

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