Logistics Assistant Manager

Role Summary

We are seeking a proactive and detail-oriented Logistics Coordinator to manage our company’s SC and Beneficial Cargo Owner’s accounts, focusing on pricing & AP management. The ideal candidate will collaborate closely with shipping lines and co-loaders to oversee freight rates, space allocation, and sales management for US-bound cargo. This role requires excellent communication skills and a strong service mindset to support sales and customer service teams effectively.

Specific Accountabilities

- Manage and monitor freight rates and space availability for US-bound cargo in collaboration with shipping lines and co-loaders.

- Oversee sales management activities related to nominated cargo bound for the US market.

- Provide timely and accurate freight rate information to the sales team to support business development efforts.

- Act as a key point of contact for the customer service team by proactively addressing space and operational issues.

- Facilitate smooth coordination between internal teams and external partners to ensure efficient cargo movement.

- Maintain up-to-date records and reports related to freight rates, space bookings, and operational status.

- Support continuous improvement initiatives to enhance logistics processes and customer satisfaction.

- Having strong communication skills as the role involves negotiating and maintaining good relationships with shipping companies, as well as effective communication with the internal OP team.

Experience and Qualifications

- Minimum 3 years of experience in pricing roles at logistics companies OR minimum 3 years of experience working in sales roles at shipping lines (one of these is mandatory).

- Proven track record in managing freight rates, space allocation, and supply chain coordination related to US-bound cargo.

- Experience working with co-loaders and understanding of the US logistics market is highly preferred.

- Fluency in English is required; additional language skills are a plus.

Required Skills

- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.

- Strong problem-solving skills and a proactive approach to assisting colleagues and resolving operational challenges.

- Detail-oriented with excellent organizational and multitasking abilities.

- Customer-focused mindset with a willingness to support and assist others.

- Proficiency in logistics software and Microsoft Office Suite (Excel, Word, Outlook).

- Ability to work under pressure and manage competing priorities in a fast-paced environment.