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Mô Tả Công Việc
COMPANY INTRODUCTION
Cargill is an American multinational company specializing in the production of agricultural products. Cargill presents in more than 70 countries around the world with 155,000 employees.
Cargill’s presence in Vietnam began when we set up our first representative offices in Hanoi and Ho Chi Minh City in February 1995. Cargill Vietnam Limited was established in October 1995. Today, Cargill employs more than 1,500 employees working at about 20 sites across the country.
Cargill has activities in the following areas in Vietnam:
• Animal Nutrition and Health
• Food and Beverage Ingredients
• Cargill Agricultural Supply Chain
• Metals
• Unique Aqua Macro Ingredients
• Cargill Protein
JOB PURPOSE AND IMPACT
The Logistics Executive, will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
KEY ACCOUNTABILITIES
• Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
• Oversee customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
• Resolve low complexity process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
• Support the generation of order related documents using knowledge of local legislation, local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
• Update internal stakeholders on order status and any issues.
• Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned
Xem toàn bộ Mô Tả Công Việc
Cargill is an American multinational company specializing in the production of agricultural products. Cargill presents in more than 70 countries around the world with 155,000 employees.
Cargill’s presence in Vietnam began when we set up our first representative offices in Hanoi and Ho Chi Minh City in February 1995. Cargill Vietnam Limited was established in October 1995. Today, Cargill employs more than 1,500 employees working at about 20 sites across the country.
Cargill has activities in the following areas in Vietnam:
• Animal Nutrition and Health
• Food and Beverage Ingredients
• Cargill Agricultural Supply Chain
• Metals
• Unique Aqua Macro Ingredients
• Cargill Protein
JOB PURPOSE AND IMPACT
The Logistics Executive, will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
KEY ACCOUNTABILITIES
• Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
• Oversee customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
• Resolve low complexity process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
• Support the generation of order related documents using knowledge of local legislation, local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
• Update internal stakeholders on order status and any issues.
• Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned
Yêu Cầu Công Việc
MINIMUM QUALIFICATIONS
• Bachelor’s degree in a related field or equivalent experience
• Graduated in Foreign Trade, Logistics or Supply Chain
• Open for fresh graduates or having 1-3 years of experience
• Proficient in English and Vietnamese, both speaking and writing
BENEFITS
• Attractive base salary, phone & meal allowance
• 14 days of annual leave
• 13th month salary + performance bonus
• 100% salary in probation period, compulsory insurance paid from first working day
• Bao Viet Insurance for employee and 3 family members
• Travelling benefit and educational support for employee’s children
• Unique opportunity to work for an American leading multinational agribusiness company
• Bachelor’s degree in a related field or equivalent experience
• Graduated in Foreign Trade, Logistics or Supply Chain
• Open for fresh graduates or having 1-3 years of experience
• Proficient in English and Vietnamese, both speaking and writing
BENEFITS
• Attractive base salary, phone & meal allowance
• 14 days of annual leave
• 13th month salary + performance bonus
• 100% salary in probation period, compulsory insurance paid from first working day
• Bao Viet Insurance for employee and 3 family members
• Travelling benefit and educational support for employee’s children
• Unique opportunity to work for an American leading multinational agribusiness company
Địa Điểm Làm Việc
Tòa nhà Maple Tree, 1060 Nguyễn Văn Linh, Tân Phong, quận 7, Hồ Chí Minh
