Major Account Support ExecutiveUrgent job

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What We Can Offer

Competitive salary & 13th month bonus
Annual Salary review
Personal Accident and Healthcare insurance and other benefits

Job Description

Four Hands, a leader in lifestyle home furnishings, is looking to hire a Major Account Support Executive in our Ho Chi Minh City Office. In this role you will be working with all Asia origins to ensure we provide a best in class service to our major customers. A strong candidate will be a team-oriented self-starter that has an eye for detail.

RESPONSIBILITIES

• Partner with Austin office to resolve order admin issues.
• Manage on time delivery exception reporting
• Create and distribute customer supply chain metrics including fill rate and on time delivery.
• Attend customer scorecard meetings
• Maintain and improve customer-service quality; by resolving problems, identifying customer trends, determining system improvements, and implementing change.
• Coordinate customer needs by communicating with all departments within the company to achieve results
• Running daily and weekly reports to support the supply chain team
• Develops and maintains data sources needed to create customized reports
• Other duties as required
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Job Requirements

REQUIREMENTS

• 3+ years of experience in a supply chain or customer support role
• Fluent working proficiency in English
• Advanced experience in Microsoft Office products
• Knowledge of Power BI, or other Business Intelligence solutions
• Ability to use data to identity and implement improvement opportunities
• Ability to make decisions and work independently
• Ability to work in an international environment within multiple geographic boundaries, team members and customers
• Active and engaged listener, with the ability to clearly and concisely communicate with various audiences
• Bachelor's Degree preferred

BENEFITS

• Salary: Competitive
• Bonus: 13 Month Bonus system based on profitability
• Benefits: Personal Accident and Healthcare insurance and other benefits
• Yearly health check-up
• Yearly salary review
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Job Locations

Ho Chi Minh City, Vietnam

At Four Hands, design is a journey — not a destination. From Parisian and antique markets steeped in tradition, to the rural recesses of Europe, China, India and beyond, our designers travel the globe in search of inspiration.

We find it in pristine works of art, forward-thinking fashion, and objects adored more for everyday utility than elegance. That’s when the adventure really begins.

We create cutting-edge furnishings by putting our ideas to the test during every step of the design process. Mixing inspiration with expertise, overlooked materials, quality construction, and sustainable methods, we bring trends and treasures to life. We can’t wait to share our world view with you.

The Representative office of Four Hands, LLC in Ho Chi Minh City has been established since 2012. We have been exercising the functions of a liaising office to conduct market research activities and accelerate the performance of contracts and agreements executed between Four Hands, LLC and Vietnamese partners in the field of wooden furniture.

Four Hands, a leader in lifestyle home furnishings, is looking to hire a Major Account Support Executive in our Ho Chi Minh City Office. In this role you will be working with all Asia origins to ensure we provide a best in class service to our major customers. A strong candidate will be a team-oriented self-starter that has an eye for detail.

Working Location: Floor 1, Screc II Building, 59 Street No.4, An Phu Ward, Dist.2, HCMC

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Floor 1, Screc II Apartment, 59 Street No.4, An Phu Ward, Dist.2, HCMC
100-499 staffs
Ms. Duong My Lan
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

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