Manager – Accounting & Tax Services

JOB PURPOSE

Manages all matters of the Accounting & Tax Service department and ensures excellent quality of services performed to client companies, revenue grows according to targets, financial targets are met, and strong client relationships are maintained.

KEY RESPONSIBILITIES

• Set goals, objectives and strategies for the department and its business development;

• Review Key Performance Indexes for the Department and set action points for teams to follow up;

• Work with management team to ensure efficient and effective cooperation across different divisions;

• Supervise and coach Managers;

• Lead projects which require highly skilled resources, e.g. IFRS reporting/conversion, due diligence work based on agreed procedures, etc.;

• Maintain relationship with clients’ management (i.e. decision maker);

• Review deliverables to key clients;

• Develop new business opportunities in line with company objectives;

• Analyze market opportunities and develop market share statistics for business development;

• Identify opportunities for cross-selling of TMF services;

• Prepare proposals for new/existing clients;

• Monitor and control the billing, debt recovery and credit control actions in the Department;

• Provide authorized signatory for payment instruction, and ad hoc assistance for Finance Division;

• Work with HR on recruitment activities, performance review and employee relations matters;

• Attend conference and seminars for networking and development purposes;

• Perform other duties as assigned.

• Degree holder with full recognized accounting qualification;

• A minimum of 10 years relevant experience in CPA firms or multinationals, preferably experience in Big 4 or professional service firms;

• A minimum of 3-5 years in a managerial role or with management responsibility;

• Excellent client servicing and interpersonal skills;

• Ability to analyze customer specific demands and translate into customer specific solutions;

• Excellent leadership skills and people management skills;

• Excellent command of written and spoken English.

CRITICAL COMPETENCIES FOR SUCCESS (JOB BAND 5 COMPETENCIES)

Knowledge

• Generates ideas for improvement based on past experience

• Fully knowledgeable on the day to day activities of their business area

• Will keep up to date with business trends/ changes in law that will impact their role

• Is aware of client contracts & what is W.I.P. / “out of scope”

• Identifies and promotes opportunities to share best practices

• Strives for high standards of delivery to clients

• Drives innovation and improvements to business area

• Able to successfully deliver short to medium term projects

Commercial Awareness / Financial accountability

• Understands TMF Group’s services, and how the organisation is structured

• Understands and applies control, risk and governance frameworks consistently

• Records time accurately and within deadlines

• Is involved in or responsible for debt collection and negotiation of fees with clients in his/her area of responsibility

• Can articulate and demonstrate the impact (financial, etc) of their role and activities on the business area

• Is aware of productivity within team and drives continuous improvement

People Management

• Will delegate work across the team as appropriate

• May manage a team, supporting development of more junior team members through objective setting and delivering constructive feedback

• Supports the up-skilling of team through sharing of knowledge, best practice and coaching

• Understands own motivation and personal impact in optimising personal and team performance

Stakeholder Engagement

• Builds and maintains relationships at all levels across the Group

• Is mindful of culture differences across a diverse organization

• Communicates information in a clear and concise manner

• Manages stakeholders' expectations with regards to delivery, escalating concerns as appropriate.

• Develops strong internal & external networks to drive the local strategy

• Engages and builds credibility with influential individuals

Corporate Citizenship

• Puts colleagues / clients at the centre of everything they do to ensure a positive experience

• Acts with integrity

• Upholds the values of the organisation in all they do

• Trustworthy team member who considers those around them

• Role model for the team, modelling Group values and appropriate work ethic