Manager, Human Resources Operations

HR Manager is responsible in leading all MGF's HR Operations, process, and solutions such as recruiting,

onboarding, offboarding, employee relations, Payroll, compensation and benefits, employment

engagement, performance management, Learning & Development and Change Management, etc.

Providing backend HR services.

Key responsibilities include:

What You’ll Be Doing

• Serve as the primary point of contact for our remote population, addressing their unique needs

and challenges.

• Identify and implement strategies to improve existing HR processes for remote employees,

ensuring efficiency and effectiveness.

• Understand and fulfil the HR needs of remote employees and managers, providing excellent

customer service while adhering to established processes and controls.

• Collaborate to improve efficiency and consistently execute all HR business processes.

• Lead the review, updating, and creation of employment documents for compliance in a remote

workforce context, collaborating with key stakeholders. This includes templates, offer letters,

employment contracts, consulting service agreements, and other employment-related documents.

• Participate in special projects on a local and global basis as required (20% of the time).

• Minimum of 8 to 10 years of HR management or business partnering experience

• Fluency in written and spoken English and Vietnamese

• Excellent people management skills and a good understanding of HR functions & best practices

• Great sense of ownership and servicing mindset, excellent ability to work under pressure and independently with good time management

• Proven ability to motivate, mentor and lead in a collaborative, team-oriented environment

• Ability to multi-task and problem-solve to work quickly and effectively

• Ability to manage and prioritize multiple work streams rapidly and effectively

• Negotiation, mediation, and conflict-management skills to resolve complex or disputed issue.

• Have good communication skills, logical analysis skills, affinity and service awareness, strong sense of responsibility and professionalism.

• Familiar with interview skills, talent assessment tools and methods, and master the same industry talent hunting techniques and methods,

• Ability to handle confidential information, professionally and appropriately