Manager of Card Services Department, Head Office

1. Credit Processing

• Responsible for developing, implementing, and maintaining underwriting standards and credit policies for Credit Cards

• Defines and maintains credit card approval process to ensure proper credit lending authorization at his/her level

• Oversees portfolio management to recommend and implement changes to credit policies relating to Card

• Works closely with compliance to ensure all aspects of lending are compliant with prevailing regulations, and Bank Policies/Internal guidelines.

• Manages the team to ensure the smooth credit management process including credit analysis, credit approval and credit portfolio management.

• Identifies potential problem credits, coupled with appropriate intervention, to minimize losses.

• Manages the budget for areas of responsibility and works to identify and solve potential challenges and opportunities.

2. Operations

• Responsible for the business results of Card Products and Services.

• Manage and supervise the whole performance of Credit Card Services.

• Manage the relevant Projects relating to Card Products/Services.

• Propose to Management the Promotion Campaign or new initiative for Card product from time to time to attract customers

• Develop policies, regulations, and procedures related to professional expertise;

Participate in establishing and organizing the operation manual

• Other tasks as directed and assigned by Management.

• Graduate or post-graduate degree in Economics, Foreign Trade, Banking & Finance, Business Administration, Accounting, Investment, Securities, Marketing etc.

• Good command of spoken and written English.

• Dynamic and pro-active with at least 5 years working experiences in management & banking operations and at least 3 years working experiences in card operations/ related areas with proven good track record.

• Strong interpersonal skills, with ability to establish rapport with senior executives, team members, internal and external stakeholders

• Excellent oral and written communication skill

Other skills

• Have a good Leadership and planning/orientation

• Be able to handling situations, solving problems withstand high work pressure

• Being responsible, with high organizational discipline