Manufacturing IT Support

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

13th-month bonus + yearly performance bonus + annual salary appraisal
Premium health insurance for employee + 2 family members
16++ days of paid leave per year

Mô Tả Công Việc

Provide IT infrastructure support for customers on client server applications and issues on Premise.
Lifecycle Management of all Solution Elements (Update Server, Add-ons,….).
Configure alerting to automatically inform about critical system states and review of log files.
- ITIL based Incident Management in ticketing tool.
- Quality delivery of services committed to the customer as per defined SLA and KPI’s.
Maintenance support such as: Install, Configuration changes , Patch management (Bug-Fixes, Updates, Security Fixes).
- Collaborate with support teams for network migration, firewall clearance, database support, application server backup and restoration.
- Create concise, professional technical documents.
- Provide 8/5 support (Mon-Fri, 9h-18h VN time) and On Call readiness support during non-business hours.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- 5+ years experience is preferred.
- Basic Knowledge about Windows servers and services.
- Version Dog Tool knowledge preferred.
- AV Scanner knowledge preferred.
- ITSM process overview.
- Knowledge about the incident, Problem and change process.
- Working experience in any ticketing tool.
- English: advanced level / good communication skill.
- Should co-ordinate and follow-up open tasks with different BD service teams and Plant teams.

Địa Điểm Làm Việc

Etown Building, 364 Cong Hoa, Ward 13, Tan Binh District, HCMC
Xem toàn bộ hồ sơ công ty

THE BOSCH GROUP is a leading global supplier of technology and services. Its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group comprises Robert Bosch GmbH and its roughly 460 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries.

BOSCH GLOBAL SOFTWARE TECHNOLOGIES LIMITED (BGSV) is 100% owned subsidiary of Robert Bosch GmbH - one of the world’s leading global suppliers of technology and services, offering end-to-end Engineering, IT, and Business Solutions.

Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region.

With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

WHY BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

• Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
• Join in a dynamic and fast-growing global company (English-speaking environment), with opportunity to work in global projects and being a part of innovation team contributing initiative ideas to the hi-tech world
• Onsite opportunities: short-term and long-term assignments in worldwide offices
• Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• Flexible working time and working model
• 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• 100% offered salary and mandatory social insurances in 2-month probation
• 15++ days of annual leave + 1-day of birthday leave
• Premium health insurance for employee and 02 family members
• Lunch and parking allowance
• Good benefits of company activities such as: football, badminton, yoga, Aerobic, team building…

Xem toàn bộ thông tin công ty
Etown 2, 364 Cong Hoa street, ward 13, Tan Binh district, HCM
1.000-4.999 nhân viên
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

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