Market Associate (Quantity: 02)

Địa Điểm Làm Việc: Hà Nội | Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Annual leaves & paid-travel leaves.
Working MacBook is provided
Special discounts for various traveling experience

Mô Tả Công Việc

We are seeking a full-time Market Associate who understands Vietnam Tourism Industry, especially in the Tours and Activities field. MA will play an important role in sustaining our relationships with Partners, while ensuring Partners' product quality on KKday. Therefore, MA should have excellent customer service skills, communication skills and have an eye for details.
Success in this position requires a strong background in Tourism, results-oriented management with excellent follow-through and attention to detail; strong and persuasive communication skills; solid technology skills; and a flexible, entrepreneurial orientation. The ideal candidate must thrive in a challenging and fast-paced environment where prioritizing and multi-tasking are the norm.

Scope of work:
-Manage accounts - own, develop and manage accounts in assigned destinations. Ensure that their products (content, rates and availability) are consistently optimized and competitive to maximize customer conversion
-Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to partners (revenue management advice, marketing opportunities with KKday)
-Have thorough market intelligence: Understand the industry and its developments - very good knowledge of market trends, customer booking trends, partners’ rate structure and pros and cons of competitors’ model
-Identify, prioritize on-trend products to push sales.
-Review bad COGS products weekly and make request to BD
-Optimize use of process and systems - Be familiar with full spectrum of business tools
-Work closely with the Marketing Team to come up with a marketing plan on a weekly/monthly/quarterly basis in order to leverage sales.
-Report to line managers
-Other reasonable duties, as assigned
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

-Strong background in Tourism or E-commerce (>1 year), preferred leadership experience in inventory team of an OTA or travel agency
-Fluent English and Vietnamese speaker
-Exceptional client service skills and enjoy working with people
-Data-driven, superior attention to detail
-High energy, positive, professional attitude; take pride in work product
-Strong computer skills to include: Microsoft Office and experience in using OTA extranet (preferred)
-Excellent written and verbal communication skills
-Strong time management skills and ability to manage concurrent tasks efficiently
-Have great teamwork skills, as well as individual initiative

Địa Điểm Làm Việc

Bình Thạnh, Ho Chi Minh City, Vietnam
Hà Nội, Việt Nam

KKday is an online platform that specializes in local in-destination tours and activities. Through a collection of highly curated experiences, KKday provides travelers an avenue to find unique and authentic off-grid activities and book them easily through the platform.

As the leading travel e-commerce platform in Asia, KKday is currently hosting over 30,000 experiences in over 80 countries and 500 cities. The platform is multilingual and supports both traditional and simplied Chinese, English, Japanese, Korean, and other languages. KKday’s goal is to be accessible and help all types of travelers find and experience new things. Visit to learn more.

Có mặt tại Việt Nam từ tháng 6/2017. KKday (trụ sở chính tại Đài Bắc, Đài Loan) là trang thương mại điện tử và APP cung cấp các dịch vụ hỗ trợ du lịch tự túc như sim/wi-fi, vé tham quan, vé tàu xe, các tour tham quan trong ngày hoặc ngắn ngày tại điểm đến. Hiện tại KKday có hơn 30,000 dịch vụ du lịch tại 300 thành phố thuộc 80 quốc gia trên khắp thế giới, đem đến những trải nghiệm du lịch độc đáo, an toàn, uy tín và tiện lợi nhất.

Theo dõi KKday tại:

Xem toàn bộ thông tin công ty
Vinhomes Central Park, Binh Thanh District, HCMC
100-499 nhân viên
Ms. Kieu Anh


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