Marketing Executive (Aeon Mall Ha Long - 540)

AEONMALL Vietnam Co., Ltd. is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy “The customer first”, we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.

Website: https://aeonmall-vietnam.com/vi/tuyen-dung/

Because of business demand, we are in need of recruiting 01 Sales & Marketing Executive in AEON MALL Ha Long.

Work location: 7th Floor, SHB Building, 25/4 Street, Ha Long, Quang Ninh

Working time: Average 5 days/week and in shift (A shift 8:30 AM – 5:30 PM & C shift 1:30 PM – 10:30 PM, about 5-7 C shifts per month), 1-2 OFF days/week not fixed on weekends, some shifts on public holidays.

Report to: Manager/Team Leader.

Main function: Drive tenants’ sales through marketing activities, campaigns, and events. Ensure tenants’ compliance with mall regulations, maintain a professional image, and create a positive customer experience.

1. Manage categories to achieve sales targets and implement sales-boosting plans through programs and activities in collaboration with tenants. (15%)

2. Develop and execute plans while managing mall communication channels to drive traffic and sales. Support strategy development to build strong and lasting digital connections with customers. (15%)

3. Frequently patrol to provide timely customer support and ensure tenants’ image and services comply with company policies. Monitor daily business operations and propose improvement ideas. (15%)

4. Develop and implement plans for events and decorations to attract customers to the shopping center. Collaborate with tenants, internal teams, and external partners to ensure smooth and successful execution. (10%)

5. Contribute innovative ideas and collaborate with stakeholders to organize sales events and campaigns that promote the mall and boost tenants’ sales. (10%)

6. Analyze target customers, social and economic trends, and competitors to enhance campaign content and performance. Evaluate campaign expenses, turnover rates, and customer feedback, and report to supervisors. (10%)

7. Maintain strong relationships with tenants, assign tasks, and supervise execution to ensure timely completion and achievement of goals. (10%)

8. Collaborate with relevant teams to advertise and promote marketing activities, campaigns, and mall communication content, ensuring smooth and effective implementation. (5%)

9. Handle administrative tasks such as requests for approval (RFA), payments, contracts, etc. (5%)

10. Perform other tasks as assigned. (5%)

+ Bachelor’s degree.

+ 2–3 years of experience in Marketing, Customer Service. Candidates with experience in shopping centers, commercial real estate, or retail chains are preferred.

+ Proficiency in English and Vietnamese (listening, speaking, reading, writing).

+ Proficient in Microsoft Office.

+ Strong negotiation and communication skills.

+ Ability to work under pressure.

+ Willing to work on a shift schedule.

BENEFITS

- 2 day-off per week.

- 14 annual leave days per year.

- Birthday leave with present.

- 5 sick leave days per year with full pay.

- Additional health insurance 24/7.

- Training and development opportunities.

- Annual team-building and company trip.

- Annual health check.

- Bonus and salary review once per year (depend on Company business and staff work performance).

- Have a chance to work in No. 1 Shopping Mall developer in Vietnam.