Marketing Operations Executive

In-hotel Communication & Guest Experience (80%)

• Execute overall In-hotel Communication, including: Visual Merchandising, Signage & Wayfinding, POSM, Environmental Design, to ensure alignment with brand guidelines and deliver seamless guest experiences.

• Develop ideas and execute Community Activities, including: Festive decorations, Engaging in-store activities, Guest interaction programs to enhance brand distinction and drive guest loyalty.

• Project management for new store openings: Work closely with internal stakeholders (Operation, Project, Purchasing, etc.) and with external partners (suppliers, agencies, contractors, etc.) to ensure projects are delivered on time, with quality and consistency.

Market Research & Guest Insights (20%)

• Support market trend research from both global and local markets to identify opportunities.

• Assist in implementing market research activities to understand guest insights and market needs.

• 1–2 years of experience in Marketing, preferably in Hospitality, F&B, or Startup environments.

• Strong interest in the startup culture, hospitality industry, and marketing operation.

• Strong skills in Project Management and Stakeholder Management.

• Hands-on, hard-working, proactive, and highly adaptive to a fast-paced working environment.

• Willing to learn, open-minded to new ideas.

• Creative mindset with a good sense of aesthetics, especially for space, visuals, and guest experience.

BENEFITS:

• 13th-month salary

• Competitive compensation scheme including an annual performance bonus

• Annual Leave: 12 days

• Employee discount

• Provide budget for Laptop purchasing

• Social insurance: in accordance with the Social Insurance Law and Premium •

• Health insurance

• Bi-annual Performance Review