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Salary will be commensurate with qualifications and experience
Social insurance, health insurance, unemployment insurance according to Labor Laws
Opportunities to be trained in the professional environment to maximize your potential

Mô Tả Công Việc

As a Master Data, you will be one of our key members to help our customers understand their parcel tracking data. Whatever question they might have and wherever they might be stuck in the process - you have the unique chance to represent Parcel Perform, guide them through their tracking data, and help them to overcome any challenges in a heartbeat.

In sum, you will:
- Guide our customers on parcel tracking questions;
- Implement company standard data rules, including but not limited to monitor, alert, and report of misaligned data.
- Scope with cross-functional team members for related/ assigned tasks.

We at Parcel Perform will always put the customer first. We want them to get the most out of our product and showcase the endless possibilities of our service. You will be the important human touch among their logistics data, challenges and how our product can support them. Such complexity can be hard, especially with a focus on good engineering practices. But that is ok. We aren’t here for ease anyway. We are here for people who want to operate at the next level in their careers.
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Yêu Cầu Công Việc

WHAT YOU SHOULD BRING ALONG!

We at Parcel Perform believe in innovation, energy, and resourcefulness for everything we do. We will not stop delivering an outstanding product that we can be proud of and need you to help us to inform the world. You need to feel the same way about our offering and bring along the following things:

The skills
- At least 1 year experience in Master Data or relevant field
- Good understanding of Supply Chain industry, esp. Logistics and high interest in e-Commerce last-mile delivery.
- Affinity to software solutions is a MUST.
- Proficiency in Excel (master of data management via pivot tools and functional skills).
- Good written and verbal english skills.

The mindset
- Responsible for delegated tasks.
- Logically thinking and carefulness attitudes.
- Quickly adapt to change and be able to work independently as well as with cross-functional teams.
- Open-minded, friendly and a strong willingness to keep learning and pushing yourself to higher and higher levels.

WHAT YOU WILL RECEIVE IN RETURN!

- Competitive compensation package, and a preference for internal promotions.
- Opportunities to work alongside people from around the world that share the same passion and dedication.
- Unlimited leave plan, flexible working hours and open environment. Work From Home is available by request
- Premium insurance and annual medical checkup
- Free lunch, free fruit, snacks are provided.
- Weekly 1-1 catch-up for training and career development, team bonding events, various training programs.
- Locating in a quiet area with little traffic, full of natural light and within walking distance to many convenient facilities, our office in Ho Chi Minh City makes work-life integration to the fullest.

Địa Điểm Làm Việc

143-145 Tôn Dật Tiên, khu phố Garden Court 2, Phường Tân Phong, Quận 7, TP Hồ Chí Minh
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Who we are at Parcel Perform:

Parcel Perform is the leading carrier-independent delivery experience platform for e-commerce merchants and their customers. Passionate about data, the SaaS solution standardizes delivery information to bring transparency to logistics operations and enhances customer experience. With 700+ carriers covered worldwide, Parcel Perform is a global partner for merchants, carriers, and B2B businesses.
Tracking over 40 million parcels monthly, Parcel Perform is the leading provider for streamlined logistics data and helps businesses gain transparency on carrier performance, drive efficiency in customer service, and enable a better post-purchase experience. Clients enjoy branded tracking pages, delivery notifications in 30+ languages, and accurate Date of Arrival Predictions with Machine Learning technology.
Parcel Perform is SG:D-accredited by IMDA under the AccreditationSG Digital program and has offices in Singapore, Vietnam, and Europe, serving leading enterprise brands worldwide to help businesses improve their post-purchase customer experience, reduce customer service costs and optimize their logistics management.

Our motto: “With hustle and heart, everything is possible.”

Join us, if you have the same passion, you want to continuously learn and play your part to take responsibility for the growth of our company. If you are excited to make e-commerce logistics better for our customers - hit the apply button and come onboard now.

LEARN MORE ABOUT US!

Our homepage - Learn more about our B2B offering & the most global B2C tracking page
Our blog - Hear what Employees say about Parcel Perform
Our social media accounts - For latest updates, follow us on LinkedIn, Facebook, Twitter

Xem toàn bộ thông tin công ty
143-145 Tôn Dật Tiên, khu phố Garden Court 2, Phường Tân Phong, Quận 7, TP Hồ Chí Minh
100-499 nhân viên
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