National Product Manager, Air Cargo

PRODUCT DEVELOPMENT (50% of time)
- Support X-sales and lead KAS (key account sales) within the Product Management to drive business development and to obtain valuable input about the demand of large customers for our product
development.
- Create, define, launch and control performance and profitable and
future orientated product solutions supporting our goal of PROFITABLE GROWTH by involving customers, carriers, agents and partners based on our main differentiator: “BE THE INDUSTRY LEADING INFORMATION PROVIDER”.
- Develop our VERTICAL MARKETS: FOODSTUFF, REEFER +
TEMPERATURE CONTROLLED, FASHION + LIFESTYLE, PHARMA and coordinate the know-how in the countries organization of the SMALL NICHE MARKETS.
- Put a focus on core trade development to ensure sustainable business cooperation with dedicated TLMs.
- Organize lean product launches within cargo-partner and externally via the support of Corporate Marketing.
- Define clear HUB operational setups, routings and pricing.
- Ensure business intelligence is performed and shared with Line
Management and Sales world wide.
- Lead the innovation process in terms of information solutions and
customer feedback out of business review meetings.
- Main KPIs are: JF/FTE, CHGWT, Costs/JF, NET RETURN. Success ratio of our quotations.

PROCUREMENT / PRICING (20% of time)
- Local responsibility for PROCUREMENT
- Meeting with core/ preferred carriers min. 2 times per year
- Ensure 80% of our business is booked with core/ preferred carriers
- Ensure 80% of our business is booked via e-booking
- Annually review of Local Charges together with CPM and GND /TLM
- Enforce DIRECT PROCUREMENT (cut out the middleman)

PRODUCT MANAGEMENT (20% of time)
- Ensure all sales are provided with the right product targets and a
competitive pricing to avoid the risk of a TOTAL COST TRAP
- Pre-filter and coordinate global tender inquiries in alignment with our KAS targets and final coordination with HQ.
- Ensure retention activities with our TOP accounts.
- Coordinate biggest business opportunities and overview of the most
complex businesses like project business such as : CHARTER, Project business, big loads with CPM
- Ensuring up-to-date product knowledge among operational heads in cooperation with TQM
- Ensure product know-how is relayed to all staff
- Coordinate annual budget and target setting process with support of the MD and Sales

CONTROL (10% of time)
- Quarterly: black routings, Core and Preferred Carrier assessments
- Monthly: Loss Making and low performing Branches, “quote log” down to quotation level

Build strong interfaces with:
- Sales Heads, Branch Management, MD, National controlling, RM & TLM, Vertical Market Leader, oversea NPMs

Reporting
- Quarterly written report about situation in respective area of responsibility to be handed over to CPM two working days after Bordero Closing. Incl. the self assessment sheet..