National Sales Manager - ETC

Execute medical operational plan:

Achieve medical KPIs (targets, market share annual goals) for the assigned products (routine and S&S line)

Develop and implement an effective KPI set for Area Sales Manager, Medical Rep in region (including forecasts, medical programs, with a clear vision and practical actions on short, average and long-term of nationwide)

Explore new areas both within existing territories as well as by expanding geographic coverage for territory development

Ensure that the medical program is in line with the organization’s vision, mission and cooperate culture

Monitor, lead and motivate organization by effectively synergizing Marketing, Medical, SFE and Field Force

Training team to ensure effective execution of medical plan.

Manage the operating budget and allocation of samples and promotional materials

Territory planning: prepare operating plan on a yearly basis for national goals, budget requirements, and manpower requirements

Maintains a broad knowledge of the nutritional industry, field management techniques, and company objectives

Coaching and developing the team to drive for results

Supervises field team in the execution of their responsibilities.

Trains and develops FSF Supervisors in order to improve their effectiveness in selecting, training, motivating, and managing the activities of Medical reps

Interviews, selects, and oversees the training and development of team

Report visibility on results

Drive team’s territory review calendar and reporting

Provide regular update and information on market and competitive intelligence.

Drive communication across functions / teams (marketing, trade etc.)

Maintains accurate and timely records all information relative to the medical and operational activity nationwide (such as program effectiveness, competitive activity, and developments which could affect operations) and reports relevant information to management

Customer’s management

Map and make plans for developing relationships with key stakeholders (Health authority (MOH/SOH)/scientific associations (Nutritional/OB/Pedi …. associations), Key opinion leaders (KOLs) in key hospitals to effectively run medical marketing program (CME/rotation/MOM awareness program ….)

Serve a key role in creating and maintaining key customer relationship

Support the Area Sales Managers, Medical Rep in building strong relationship with customers.

Adhere to legal framework as well as Reckitt and industry code of conduct and be the role model in driving compliance policy in team

Act as role model vis-à-vis team in representing and embracing company policies, compliance rules, code of conduct, regulations and local applicable laws

Ensure coaching and monitoring of Area Sales Manager, Medical Rep for compliance rules implementation. Collaborate with office team to ensure training, guidance and monitoring of the same

Others

Ensure Company’s confidentiality i.e. intellectual property, product, price, Sales and Marketing strategies, salary information

Perform additional tasks/projects as assigned and discussed with direct/functional manager.

Minimum Bachelor Degree of Science, Medicine, Nutrition or Pharmacy with 5 years above hospital experience as well as management experiences

Good command of both spoken and written English

At least 5 years experience of working at an international company

Effective time management and organizational skills

Ability to plan work and act autonomously and collaboratively within objectives and guidelines with strong problem-solving skills

Strong productive relationship with cross-functional with ability to work towards a team based, collaborative environment, promoting candor and receptivity, clarity of purpose and goals, and high commitment to achieve business goals

Strong analytical skills with ability to identify and evaluate territory potential, track KPIs and make appropriate resource allocation decisions

Ability to develop ongoing process improvements, including conducting post audit on all programs