New Product Operations Specialist

New Product Operations Specialist

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Mô Tả Công Việc

✓ Sales process management:
- Contact service providers and customers to resolve issues with ordering process whenever necessary
- Monitor New Products orders fulfillment
- Coordinate preparation to service delivery events in the factory
- Ensure all post-service delivery tasks are completed
- Analyze bottlenecks in the process and provide solutions
- Monitor customer service quality and address problems that may occur
✓ New Product finance management:
- Support New Product budget planning
- Track and record team expenses
- Ensure service providers and partners receive payments on time
✓ Communication with service providers:
- Ensure regular and professional communication with the service providers
- Prepare product sales reports for the service providers
- Support finance department to fulfill payments to service providers
- Work with finance departments to issue invoices to the service providers
✓ Project management:
- Track overall project progress weekly
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Yêu Cầu Công Việc

- University degree in Commercial, Economics, Marketing or equivalent
- At least 1 year’s experience in the same position
- Qualifications: Experience in accounting, project, or process management is strongly preferred
- Language: Good English required
- Essential skills: Basic project management, team work, computer literacy (Strong MS Excel skills), analytical.
- Personal characteristics: resourcefulness, detail-oriented, can-do attitude, flexible for a dynamically changing working environment, motivated while working with pressure.
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iCare Benefits is an enterprise with a strong mission to improve quality of life for millions of factory workers and their families. Workers in factories cooperating with iCare Benefits can buy essential products and services via installment payments plans at 0% interest, join free education programs, and improve well-being of their families.
Since it’s foundation in 2014 in Vietnam, iCare Benefits is working with over 1,000 factories with over 1.1 million workers in Vietnam, Cambodia, and Laos. iCare has been supported by international investors and globally renowned partners and starts the next stage of significant development in 2018.
Find more at

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104 Mai Thi Luu, Dakao Ward, Dist.1, HCMC
500-999 nhân viên
Ms. Vân