Nhân Viên Chứng Từ (02 nữ)

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Hết hạn trong 14 ngày

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Hồ Chí Minh

Mô tả công việc

- Handling of customer enquiries and requests

professionally to maximize customers’ satisfaction. - Handling booking, shipping instruction, bill handling, A/N, D/O, e-manifest

for SEA; AIR shipments. - To assist to monitor the Operations; Documentation team.

- Perform and resolve customer dispute or complaint cases with deeply care. - Compliance with all internal and regulatory company’s requirements and

customer’s standard operating procedure.

- Closely work with Sales and other Departments to support the initiatives as

and when necessary - Follow up and manage daily shipments - Assisting management with any assigned special tasks

Yêu cầu công việc

- Education: College or/and above in business related field - Having at least 1 year experience in FWD industry. - Knowledge of handling air freight/ sea freight shipments - Having good relationship with shipping lines/FWD companies for getting quotation - Having experiences in AMS declaration, Air cargo. - Having experiences in managing/supervising a small team. - Good communication in English. - Highly organized, able to prioritize and work well under pressure and adhere to tight deadlines. - Good communication and interpersonal skills.