North Region Clinical Application Specialist - SP (Hanoi Office)
Mô tả công việc
Company: Olympus Medical Systems Vietnam
Hanoi office: V-tower, 649 Kim Ma, Ba Dinh, Ha Noi
OLYMPUS MEDICAL SYSTEMS VIETNAM CO., LTD is a subsidiary of OLYMPUS CORPORATION, one of the Japanese leading manufacturers for medical field. Along with our business expansion in Vietnam, we are looking for suitable, qualified candidates for the following positions at our offices in Hanoi.
A. JOB PURPOSE
- Ensure comprehensive customer understanding of the product and provide thorough information about the product to potential customers. Enhance customer experience and ensure that customers have a positive experience with the product.
- Deliver excellent customer care through demonstrations and sales promotions. Collaborate with the distributor members, and other relevant departments to drive business expansion.
B. JOB DESCRIPTION
Philosophy:
Understand and apply the company’s 5 Core Values (Patient Focus, Integrity, Innovation, Impact, and Empathy) in daily activities.
Goals achievement:
Develop an action plan to achieve Key Performance Indicators (KPIs) and Key Goal Indicators (KGIs).
Daily Operation:
1/ Clinical Application
- Schedule daily visits and meetings with potential clients in assigned territories to understand their needs, including their current systems, demands, and budgets
- Cultivate and maintain close relationships with clients for future sales opportunities.
- Deliver effective presentations, demonstrations, and on-patient demonstrations (OPD) to create new sales opportunities.
- Verity the prospect infromation in order to maintain accurate records in the Salesforce system.
- Provide configuration consulting to customers based on their demands.
- Support distributors with technical responses, product-related issues, and tender processes.
- Conduct product, procedure, and soft skill training with distributors.
- Coordinate with the Supply Chain Management department to ensure stock availability for sales and demonstrations.
- Represent the company at exhibitions and conferences.
- Collaborate with distributors to address user demands, complaints, and objections.
- Gather feedback from customers and share it with internal teams and distributors.
2/ Business management
- Continuously review Key Account Management (KAM) results in the assigned territory. Renew target HP (High Potential) accounts in a timely manner and implement effective tactics to achieve targets
- Optimize efficiency and effectiveness for demo assets, minimizing overdue items.
3/ Market research
- Work closely with the marketing department and Field Service Engineers (FSEs) to understand the market and potential clients.
- Analyze competition by gathering current market information on pricing, products, and competitors’ activities. Provide relevant information to Line Managers for timely decision-making.
4/ Regional business expansion
- Support line managers to collaborate with the distributors in the assigned territory to strengthen the salesforce, expand the market, and enhance clinical support activities
5/ Marketing support
- Assist doctors in understanding product usage during congress, workshops and other events.
- Address customer requests related to products during events.
- Provide strategic support to Healthcare Professionals (HCPs) and key societies.
Training: Not only doing one's own work, but also actively give advices and guidance to juniors.
Others: Fulfill any additional responsibilities assigned by the Line Manager.
Yêu cầu công việc
- Bachelor's Degree or above
- In-depth knowledge of medical device market (preferrable Endoscopy or/and Laparoscopy)
- More than 3 years of experience in medical device industry is preferred
- Time management skill
- Communication skill
- Teamwork skill
- Basic management skill
- Fluently speaking in English
- Computer skill (Word, Excel, PPT)
- Based in HN but frequently engaged in business trips to other areas
D. BENEFITS:
- Professional and stable working environment
- Salary according to ability, annual salary increases
- Support for petrol allowance, monthly phone costs
- Health Care Insurance Package, Annual Health Checkup
- Team-building activities
By submitting an application for this job position, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy.
Olympus Medical Systems Vietnam Co., Ltd. / Olympus Vietnam Co.. Ltd. respects your privacy. When you apply for a job at Olympus, Olympus will collect your personal data such as your name, contact details and employment history, and information included in your CV. By sending us your application, you agree to Olympus processing this personal data by automated or non-automated means to manage and assess your application and contact you about your application (“Processing Purpose”). If your application is unsuccessful, Olympus will securely dispose of your CV and other personal information, unless required to keep it for regulatory or audit purposes. Please help us protect your personal data by not including photographs or sensitive personal data in your application. We may share personal data with affiliates, service providers, business partners, suppliers, regulatory authorities and potential merger or acquisition parties or as required by law. Personal data may be transferred within or outside of Vietnam and processed from a place outside of Vietnam for the Processing Purpose. These other jurisdictions may have privacy regulations which are less protective than Vietnam. You can find more information about our privacy program, including your rights and obligations and how to contact us here: https://www.olympus-vn.com/privacy/en.html.
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
Hoạt động nhóm
Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Tỷ lệ cạnh tranh
VietnamWorks tính toán tỷ lệ cạnh tranh của bạn dựa trên thông tin ứng tuyển của bạn và so sánh nó với các ứng viên khác cho công việc này sau khi bạn ứng tuyển.
Thông tin việc làm
18/09/2024
Nhân viên
Kinh Doanh > Bán Hàng Kỹ Thuật
English communication, Medical Device, Coaching
Thiết bị y tế
Tiếng Anh
Không yêu cầu
Không hiển thị
Địa điểm làm việc
P305-307, Lầu 3, V-Tower, 649 Kim Mã, Quận Ba Đình, Hà Nội.
HN office: R.305-306, 3rd Floor, V Tower, 649 Kim Ma, Ngoc Khanh Ward, District Ba Dinh, HN
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
Lừa đảo thu phí
Đưa ra lời mời làm việc dễ dàng bất thường, đãi ngộ cao, kèm theo yêu cầu nộp các loại phí.
Xem chi tiết