Ocean Export Staff (Booking)

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What We Can Offer

Lương tháng 13 + Bonus
Gói bảo hiểm chăm sóc sức khỏe toàn diện Bảo Việt
Laptop cho nhân viên mới

Job Description

Main Duties:
• To provide a consistently high level of service to internal and external customers.
• To offer the schedule information, service parameters, and release and cut off information, shipping instructions (bookings), changes in destination, delays in transit and customer inquiries or complaints.
• To respond in a timely manner to queries (both internal and external) pertaining to export documentation issues and to strive at all times to meet established quality guidelines.
• Conduct all daily assigned job following the SOP, ISO requirement.

Detail Duties:
• Take booking instructions from customers in an efficient and professional manner.
• Place the booking with carriers and send to customers.
• Update daily booking reports and send to the Manager.
• Monitor space allocations and keep customers as well as agents informed of any changes to the booking.
• Keep customers informed of any changes to the schedule of original booking.
• Respond promptly to internal/external customer queries.
• Follow through with all communication to the customers and agents.
• Make tracking and tracing report.
• Coordination with other departments to solve the problem occurred.
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Job Requirements

• Bachelor Degree in Economics/ Foreign Trade/ International Trade,..
• At least 3 years of experience working in ocean export, prefer experience in routes to US and Canada.
• Good problem solving and communication skills.
• Must be familiar with computer software programs e.g. Word, Excel, Power Point, etc.
• English at intermediate level or above (4 skills)

Working condition & Benefits
• Working Place : TTC Building, No#19, Duy Tan Street, Cau Giay Dist, Hanoi City
• Net salary: 13 months a year plus annual performance bonus
• Insurance: 24 hours insurance, Social insurance at gross salary, Health Care insurance.
• Working time: 8:00 – 17:35 Mon-Fri (Close Sat & Sun)
• Others: International working environment with a lot of opportunities for learning and development, training courses, Company trip,..

Job Locations

Toà nhà TTC Duy Tân, 19 Phố Duy Tân, Dịch Vọng Hậu, Cầu Giấy, Hà Nội, Việt Nam

KWE provides comprehensive one-stop services and solutions that incorporate Air freight forwarding, Ocean freight forwarding and a full-range of logistics services to provide "Optimum Distribution Solutions" to its clients on a global scale.

Kintetsu World Express Vietnam, Inc. (KWE VN) was officially established in March 28th, 2005. During 16-year journey of KWE VN, all of KWE VN’s employees have contributed in a journey of tireless efforts to overcome difficulties and challenges for a growing and developing of the company. We honor innovation, integrity and diversity. We are committed to providing equal opportunity in employment. We have many formal policies, procedures and programs to bring out the best in our staff.

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Tầng 8, tòa TTC, 19 Duy Tân, Cầu Giấy, Hà Nội
100-499 staffs
Ms. Alice Dung
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.