Officer - Marketing and Sales Support

OBJECTIVE OF THE POSITION - Efficiently and effectively perform marketing supports to Transplants and Country Developments in BASF Vietnam - Efficiently and effectively perform sales supports for Intermediate and Performance Chemicals in BASF Vietnam MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES 1/ Supports to Transplant (Korean, Japanese, Taiwanese/ Chinese, Thailand) Business Exploration (30%) - Analyze import data against current sales history to identify new and potential business list and provide the shortlist to BUs. - Update and monitor project pipeline in coordination with BUs. - Support communication with operating divisions colleagues for effective coordination among cross BUs. - Analyze import data/ investment data against current sales history to identify Transplant’s new business opportunities; Assist to update or create new customer’s profiles . - Conduct initial information collection regarding market trend, competitors, products’ applications and service if required. 2/ Sale Support of Intermediate and Performance Chemicals (20%): Coordinate with Sales team to prepare quotation, contract, contract annex and contract liquidation. - Co-ordinate with Sales team to maintain pricing. - Create and update customer master data. Arrange sample receiving/ sending. - Support to conduct customs data analysis, support to organize seminar/ customer events. - Check customer’s credit status and timely update to Sales team and customers; Inform customers for overdue payment. Perform VAT invoice adjustment. - Proactively follow up to obtain customers’ forecast and offtake plans. - Consolidate demands/ orders; Coordinate with Customer Service to create Purchase orders/ orders release and combination; Work with Supply Chain for stock allocation. - Monitor incoming shipment/delivery plans and coordinate with platform Supply Chain to ensure full delivery as planned. 3/ Customer Experience (10%) - Collect, update and share calendars of business events, exhibitions, conferences to BUs to enhance customer experience with BASF. - Translate contents, support to organize country NPS workshops (NPS – The voice of customers program). - Support the implementation of eXCite project for country platform. - Receive customer’s inquiries from different channels (e.g. QuickLead, BASF website, …), classify and tackle to relevant BUs. 4/ ASEAN & BVL Roadmap (15%) - Update Vietnam macroeconomy to Country Development team as input for strategic decision-making and implementation. - Collect information to support industries’ value-chain establishment/ analysis, focusing on potential market of BVL. - Perform tasks assigned by the project team. (ASEAN) - Analyze sales data and import data to establish potential watchlist and conduct analysis to evaluate the potentials of accounts. - Map BUs’ solutions by industries for up-selling and explore cross-selling opportunities. 5/ Sustainability (15%) - Support country specific project: Plastic Mechanical Recycling, Renewable raw materials project. - Support for Green Economy Forum & Exhibition (GEFE) event - Support the translation and logistic arrangements for internal and external sustainability projects and activities. 6/ Others (10%) - Perform other duties (if assigned).

- Bachelor’s degree, preferably in Chemical Engineering/ Business - Minimum 1 year experience in Sales/ Market research/ Customer service - Knowledge of data analysis and retention - MS. Office: High skills in Excel is preferable - English Fluency - Required competencies: Act with Entrepreneurial Drive, Demonstrate Customer Focus, Communicate Effectively, Collaborate for Achievement.