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Mô Tả Công Việc
Main mission:
- Coordinating daily restaurant management operations.
- Delivering superior food and beverage service and maximizing customer satisfaction.
- Responding efficiently and accurately to restaurant customer complaints.
- Create detail of all reports on daily, weekly, monthly.
Key duties:
- Organize and supervise shifts.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Manage restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
- Report on financial performance, inventory, and personnel
- Ensure all employees are working within outlined operating standards.
Yêu Cầu Công Việc
- High-energy leader with a solid track record of leading and growing an operation team in fine dining/ Omakase restaurants.
- Have Passion for Culinary.
- Outstanding customer service mindset;
- Advanced level in English (Speaking & Writing);
- Communicate in Japanese and Understanding Japanese’ culture is a plus;
- Have strong leadership, management and problem solving skills;
- Being independent, proactive, patient, high responsibility and willing to work under high pressure;
- Commit to the goals of leading restaurant team in order to expand company business.