Omni-Channel Head of Logistic

Địa Điểm Làm Việc: Hồ Chí Minh
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Allowances & Performance bonuses
Healthcare insurance for self and family
15 days

Mô Tả Công Việc

MISSION
As an Omni-channel Logistic Head, you will be responsible for leading all delivery related operations across the country.
Your performance would be measured on key parameters such as customer satisfaction, delivery time, last mile delivery reporting and last mile logistics costs. You will be the leader for Fulfillment Center Implementation and Operation.

ACTIVITIES

Fulfillment Center
Leading Fulfillment Center Implementation & Operation
Working with 3PLs to choose the best location for FC & best 3PL to operate FC
Building SOP for FC and follow up SOP application in FC
Building middle mile and last mile solution from FC to Customers

Last mile delivery
Leading last mile delivery of all stores for both Omni Channel and Home Delivery (inhouse & 3PLs).
Enhancing the customer experience from Last mile delivery service.
Take responsible for Last mile delivery cost.
Headcount and Infrastructure planning for Inhouse delivery team.
Mentoring and Controlling daily works of Head of Delivery at stores.
Set up salary & bonus policy for Inhouse delivery team, manage and update in case.
Review current contract of 3PLs to deal better service fee, acquire more 3PLs and maintain their service level agreement.
Keep good relationship with 3PLs and fix any issues in daily operation related to 3PLs services.

Packaging
Planning and Implementing the project of New Packaging for Omni Channel Business.
Manage all asset & tools related to packaging and delivery, include new purchasing and liquidation.

Others
Liaising with multiple teams like Delivery & Omni Channel at stores, SSC teams (Finance, HR, IT..) for smooth operations.
Working as a part of project teams to plan and implement new initiatives for Omni Channels Operations.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Knowledges
Theorical knowledges/understanding: good knowledge in Fulfillment Center, Last-mile Delivery, middle mile, Transportation Management System (TMS) and Reporting concepts.
Practical knowledge at work: good knowledge in retail field and Last-mile logistic company is an advance. (Shoppe Express, Lazada Express, Tiki, Ahamove …)

Competencies
Methodology skills
Analytical skills
Strategic thinking
Data Analysis
Planning & Organization skills
Customer centric
Excellent management, communication and reporting skills.
Problem Solving and handling stressful and complicated situations.
Leadership and Team Management skill.
Social & relationship skills: good interpersonal skill, work well independently and management skill.

Education: Bachelor
Experience: At least 5 years experience of Fulfillment Center and Last mile delivery . Preferable experience in Last-mile Delivery, E-commerce Logistic company
Attitude: Dynamic, hardworking, responsible
Language: good English
Computers skills: Microsoft Office (especially MS Excel), Google Sheets.

Địa Điểm Làm Việc

163 Phan Dang Luu st., Ward 1, Phu Nhan District, HCMC

Established in Vietnam in July 2011, Central Retail in Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable development vision, the Group’s success transcends business results and lies in our commitment to improve the quality of life of people of Vietnam, and in our contribution to the prosperity of the country through concrete objectives: becoming an exemplary citizen-investor, a committed employer, a responsible retailer, a trusthworthy partner and an active company in protecting the environment. The diverse activities of the Central Retail in Vietnam covers different fields, from electricals, sportswear and equipment, fashion, department stores, hotel, e-commerce to supermarket, and are employing more than 15,000 employees across the country.

GO/ Big C is the trademark of Central Retail in Vietnam, currently Big C Supercenters employs more than 9,000 staff, operates 35 shopping centers – hypermarkets in 20 provinces all over the country in Ho Chi Minh City.

With the objective to enhance the professionalism and development of the company, GO!/ Big C is looking for talented and experienced candidates for key positions in the company.

Xem toàn bộ thông tin công ty
Vietnam Head Office – 163 Phan Dang Luu St., Ward 1, Phu Nhuan Dist, HCMC
10.000-19.999 nhân viên
Recruitment Department
CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.