Operation Coordinator - Ho Chi Minh Office

Responsible for all documentation & customer service activities for air/sea import/export shipments to ensure that all import/export shipments will be shipped as per SOP with appropriate documentation.

 Handle shipment from A-Z (booking, data input, invoicing, SI/VGM, pre-alert, tracing, etc.)

 Ensure daily operations are followed & completed as work instructions

 Full responsible for data accuracy into system & released to customers

 Well co-ordination with other teams (sales/pricing/accounting) to make sure cargoes are handled smoothly as per SOP

 Check P&L carefully on each single job file & highlight if any issue (loss/high cost)

 Efficient communication with customers, carriers, vendors & related parties to ensure cargoes are handled timely & properly

 Monitor all outstanding issues & report to direct supervisor for extraordinary issues

 Ensure all assignments are done within provided deadline

 Understand & ensure all company/department policies/regulations are followed

 Understand KPI & ensure to follow strictly & in line with company compliance

 Other tasks as assigned by direct supervisor

 Education: Bachelor degree or above

 Experience: 1-2 years experience forwarding company

 Language Skills: Fluent English both in written and speaking

 Computer Skills: Good Microsoft office operation skill

 Core Competencies:

High responsibility, teamwork oriented

Hard working

Good personality