Operation Director (Logistics/ Express Delivery) - Đi Làm Sau Tết, Lương Up to 80M

Responsibilities for Express Delivery Division Manager:

• Spearhead the First Mile and Last Mile courier operations and be responsible for in line with the business plan and corporate objectives

• In charge of cost-efficient network expansion and operations work flow according to business directions and compliant to local authority policies for Malaysia and Singapore

• Develop and implement strategic plans to enhance efficiency, streamline processes, and achieve divisional goals

• Monitor and achieve key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues

• Analyse performance metrics and financial data to make informed decisions and improvements

• Collaborate closely with mid mile team to improve operational efficiency

• Work closely with sales team and after-sales support team to maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints

• Involve in cost control and budget planning, ensuring cost effectiveness and efficiency in resource utilization

• Oversee resource allocation including personnel, equipment and facilities to ensure optimal utilization

• Foster a culture of continuous improvement within the Express Delivery team, encouraging innovation and efficiency enhancement

• Identify and implement relevant technologies to enhance operational processes

• Stay informed about industry best practices and emerging trends in logistics

• Provide leadership and direction to the operations team

• Develop and implement crisis management plans for unforeseen challenges

• Identify and mitigate operational risk. Also, develop and implement contingency plan

• Degree in Logistics / Supply Chain / Engineering / Business Administration or its equivalent

• 3 -7 years of managerial role experience in courier, logistics or supply chain industry

• Strong leadership abilities with a track record of effectively managing and developing teams

• Excellent organizational and problem-solving skills

• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously

• Exceptional communication and interpersonal skills

• Proficient in using MS Office and technology tools

Benefits:

• Competitive income: Negotiated salary + senior management benefits and privileges

• Annual health check-ups, annual company trips, team building activities, and year-end parties

• Eligible for company benefits and welfare policies: bonuses on public holidays and Tet, company anniversary gifts, birthday gifts, and allowances for sickness, funerals, and other personal events.

• Full authority to propose and organize the operational structure

• A clear career progression pathway with opportunities for continuous growth.

Working schedule: Monday to Saturday

Work location: Tan Binh, Ho Chi Minh City