Operation Executive

MAIN PURPOSE OF THE POSITION:

Ensure effective execution of daily operational activities, including shipment handling, warehouse & logistics coordination, inventory control, and documentation, while providing necessary sales administrative support to ensure smooth order processing and delivery.

JOB DESCRIPTION:

* Operations (Core Scope)

- Handle shipment operations

- Monitor, track, and update shipment status, delivery schedules, and related operational data in a timely and accurate manner

- Perform inventory control, inventory movement tracking and assist in internal reconciliation when required

- Oversee the demand and supply planning process to ensure optimal inventory levels

- Coordinate with warehouse, logistics & other departments to ensure timely and accurate delivery execution

- Coordinate with internal departments and external service providers to ensure operational efficiency

* Sales Administration (Supporting Scope)

- Coordinate and follow up sales orders from order receipt to delivery completion

- Act as backup support for Sales in handling customer inquiries when required

- Maintain and update accurate customer information and transaction history in the system

* Document & Reporting

- Prepare daily, weekly, and monthly operational and sales-related reports for management

- Ensure proper document filing and control (hard copy and soft copy) to ensure traceability and audit readiness

*Ad hoc tasks: assigned by Line Manager

Working Location: No. 7-9-11 Mai Thi Luu Street, Tan Dinh Ward, HCMC

Knowledge

- Bachelor’s degree in Logistics, Supply Chain, or equivalent

- Minimum 4 years of relevant working experience

- Experience with forwarding companies or shipping lines is preferable

- Have experience in the logistics industry

Skills

- Fluent English (mandatory)

- Proficient in Microsoft Excel and other Office applications

- High attention to detail; well-organized and responsible

- Strong teamwork, planning, analytical, reporting, and problem-solving skills

- Ability to manage multiple tasks and deadlines

Behavior & Attitude

- Self-motivated with positive mindset and teamwork spirit

- Quickly responding to operational issues

- Willing to work overtime when work is required