Operation Manager

- Manage all works related to import and export documents by sea/air and work with foreign agents

- Support Sales in pricing, handling troubles in work, customers

- Search, establish and develop a system of new agents and partners: shipping lines, airlines, carriers, foreign agent networks inside and outside the association.

- Directly resolve all complaints from Agents or Customers

- Take care, maintain and develop the company's customer system, handle nominated shipments.

- Take primary responsibility for managing and operating the daily operations of the OPS department, building and training employees;

- Read service contracts and find the best prices for special routes or goods.

- Advise the Board of Directors on issues related to the operations of the OPS department and company

- Male/female, no age limit, graduated from University/College in related majors

- Fluent in English

- Experienced in business in the field of forwarder, logistics (especially international freight rates by sea, air, road and related issues), warehousing...

- 3 - 5 years of experience in companies related to Logistics, of which at least 02 years of management in an equivalent position.

- Communication, negotiation, persuasion skills.

- Analytical, synthesis, planning and implementation skills.

- Good training, assignment and team motivation skills.

- Sharp, creative, proactive working mindset, oriented towards work efficiency.

- Responsible, enthusiastic in work.

- Ability to connect teams and recruit sales staff Benefits

BENEFITS

- Salary: negotiable

- 13th month bonus

- Annual travel

- Participate in social insurance, health insurance, unemployment insurance and other leave, holidays, funerals, etc.

- Provided with computers and working tools.

WORKING TIME AND LOCATION

- Work from Monday to Friday from 8:00 am to 5:00 pm (lunch break from 12:00 pm to 1:00 pm), Saturday morning work at home from 8:00 am to 12:00 pm, off on Sundays and holidays...