Operation Manager

Gold Marine Agency Transport (GMA Transport) is your trusted partner for all your logistics and transportation needs. We are seeking an experienced Operation Manager as following detail:

YOUR RESPONSIBILITIES:

1. Commercial Management:

• Develops and maintains relationships with current Customers/Agent/Partners.

• Develop Export-Import Volume, New Agent and New tradelanes.

• Establish strong relationship with Vendor, Consolidators, Co-loader, Agent, Carrier,…

• Review services provided by vendors, take necessary action to ensure reliability services.

• Develop and implement commercial strategies in line with company Target and objectives.

• Share market information by close communication with partners, industry market and platforms to share insights on market development.

• Recruits and build up Development Team/Sales Team

• In charge of PNL and Profitability Growth

2. People management and Leaderships:

• Responsible for processing, training, coaching and motivating the team members, management

• Facilitates knowledge sharing and collaboration team members.

• Build and follow KPI/Target, monitoring employee performance.

• Build and develop internal processes.

• Monitor the activities of departments, accelerate the progress, quality and working capacity of all employees.

• Consulting and building an effective human resource team to ensure the overall operation of the Company.

3. Operation process management:

• Experienced handle and processing of sea/air/consolidation export-import cargo movements.

• Ensure excellence service, solutions and process improvement to overall customers satisfaction.

• Supervise the short-term and long-term strategies and plans of the Sales department to ensure the company's revenue targets.

• Monitor the operation of office support departments, such as: Operation, Pricing, Finance, HR

• Analyst and Do report to Direct Manager/Head Office daily, monthly, quarterly, annually.

• Other related jobs under the assignment of General Manager.

JOB REQUIREMENTS

• Minimum 3-5 years of relevant experience, preferably in freight forwarding or related industry.

• Bachelor’s Degree in Logistics Management or any related equivalent qualification.

• Preferably with Freight Forwarding procurement (SEA/AIR/LCL/FCL) experience.

• Proactive, organized and resulted orientated with strong commercial mindset

• Excellent communications, organizational and interpersonal skills

• Fluently in English. Good in other languages is in advantages.

BENEFIT

• Attractive income & negotiable according to ability/experience.

• Go business trip and overseas conference meeting quarterly, yearly.

• Special shares as High Management Level.

• Consider Salary increase every year.

• Hot bonus, monthly bonus, year-end bonus for individuals, rooms/teams.

• Average 13th month salary + gifts.

• Bonus on holidays, Tet, allowances,...

• Full social insurance regime according to State regulations.

• Traveling, teambuilding, ...

• Working in a young, professional and dynamic environment with opportunities for promotion to management level.

WORKING TIME: 8:00 am - 5:00 pm from Monday to Friday & from 8:00 am to 11:00 on Saturday.

WORKING LOCATION:

Head Office: 235-241 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam

Hai Phong Brach: Thanh Dat 1 Tower, 03 Le Thanh Tong St, May To Ward, Ngo Quyen Dist., Hai Phong City, Vietnam