Operation Manager

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What We Can Offer

12 Annual leave/ year
13 months salary
Apply full salary for Social Insurance

Job Description

1. Manage existing Air/Sea freight key accounts and identify prospective customers for business expansion.
2. To drive and support the sales team’s efforts for achieving the overall ocean freight sales target
3. Know well market price from carriers and building up pricing tariff.
4. Maintain sales report and monitor customer’s payment matters.
5. Monitor timely and accurate movement of Air/Sea export/import and documentation.
6. Ensure employees comply with rate and service requirements established by customers.
7. Ensure established margins and budgetary target are met.
8. Assigns specific duties to supervisors and staff as required.
9. Ensures all employees are fully trained in all aspects of their job as well as cross-trained in other areas when possible.
10. Manages and controls all ground cost and revenues.
11. Prepares monthly activity / revenue report.
12. Completes yearly employee performance reviews.
13. Liaison with all related vendors to ensure highest level of service is achieved.
14. Ensure continuous improvement processes to increase efficiencies, reduces waste and improve performance to our customers.
15. Maintain Powers of Attorney as well as customer profiles.
16 Other tasks as requested from Management.
17. Candidate with experience in consolidation is a preferable.
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Job Requirements

1. Generaly at least 5 years experience in Ocean/Air freight field of Export/Import /Freight Forwarding Industry.
2. Diploma/ Degree in Logistics/Supply Chain Management/Economy or Transport Management or equivalent.
3. Bachelor's Degree required.
Skills & Knowledge:
1. Operational know-how (Customer Service, Document Processing Exp & Imp)
2. Know how in procurement (negotiation, etc.) and capacity management processes.
3. Basic business administration competence Management skills
4. Human Management and Leadership Skill
5. Structured, logical and analytical thinking skills.
6. Organizational skills (prioritize, plan, assign and control)
7. Decision-making capabilities
8. Communication & Interpersonal skills
9. Independent and pro-active working attitude (creative, self-motivating, etc.)
10. PC software application skills (Excel, Word, Notes)
11. Good collaboration and multitasking skills
12. Honest, active, high discipline
13. Sufficient computer literacy (Microsoft Word/Excel/Power-point)
14. Able to work under pressure
15. Show “can do” attitude
16. Be a team player, detailed and accurate.

Job Locations

Ho Chi Minh City, Vietnam

VICO Shipping Company was established in 1990, specializing in freight forwarding service in Vietnam. Our mission is to provide professional service, thus we have in-depth knowledge and understanding of market expansion and local cultures.
Our philosophy is to uphold our mission. The dedication is recognized and supported by our clients. We also know unity is strength, so our philosophy that is successfully upheld reflects our teamwork.

We are pioneers in Vietnam. In 1997, we opened our first branch office in Ho Chi Minh City. For almost two decades, we witnessed Vietnam’s road to prosperity, and along the way built connections with local agents, gained acute market sense and insight. Since then, we have always focused on developing the Vietnam market, and brought with us our local expertise to other communities.

Today, VICO LOGISTICS is one of the top consolidators in ASEAN and Indo-China region, and has six offices across Vietnam and China. After setting up our branch in Ho Chi Minh City, we opened our second branch in Haiphong in 2000 and 2013 in Danang. In China, the establishment of our Hong Kong office is followed by a branch in Shanghai in 2008 and Shenzhen in 2013.


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Floor 4th, 953 Cach Mang Thang Tam, Ward 7, District Tan Binh, Ho Chi Minh City
25-99 staffs
HR Dept


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