Operationals Excellence Supervisor

What You’ll Do

• Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.

• Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.

• Propose and follow-up implement solutions to enhance operational effectiveness.

• Plan and initiate actions to prevent events which may lead to service failures to customers.

• Recommend solutions to the appropriate depts and Engineering Manager to enhance Operational effectiveness so that a high level of service can be provided to customers

• Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.

• Control / stop processes if there are determined to be deficient and coordinate with relevant Depts.to certify deficiencies.

• Monitor and maintain country / company cost level and recommended solution to Managing Director for effective cost management.

• Responsible for providing leadership and training and development activities of this staff in Engineering Dept.

• Report to Engineering Manager regarding the performance of operations on a regular basis.

• Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.

• 4-5 years relevant working experience at managerial level

• Good people management skills.

• Good interpersonal and communication skills.

• Customer oriented.

• Good organizing, communicating and convincing skills.

• Must be able to work independently.

• Operations analysis and planning.