Operations Analyst – Asia Operations Support (Viet Nam)

This position is recruited for Hong Kong Headquarter, but working location in Viet Nam

- Resolve SEA Origins enquires.

- Ensure SEA Origins fulfill Customer’s SLA, follow/ implement Customer’s instruction.

- Monitor daily reports

- Follow up on past due Vendor invoice with SEA Origins

- Maintain SEA Origins Profile

- Follow up with SEA Origins to ensure the Mother Vessel schedule is up to date in VMS

- Maintain thorough working knowledge of customers’ SOP; adapt quickly to any changes or new instructions.

- Conduct monthly performance (KPI) review with SEA Origins

- Ensure all team tasks are carried through to completion.

- Degree holder in Logistics or other related disciplines is highly preferred

- At least 2 years working experience in logistics and freight forwarding industry

- Chinese/English fast typing with high accuracy, familiar with PC knowledge (Word, Excel & Outlook)

- Good command of both spoken and written English; and Cantonese and Mandarin writing / speaking is highly preferred

- Good at English reading and writing, CET-4 or above

- Good telephone manner

- Willing to work overtime

- Willing to learn, hardworking, responsible, Team player, good communication and presentation skills