Operations Seafreight

Detailed description of tasks and responsibilities:

Export:

- Receive orders from customer, sales and networks for sea export shipments to all ports and contact with relevant parties to define shipment details.

- Timely communicate with relevant parties (customer, network/GW offices, shipping lines) to arrange a most suitable shipping schedule for each shipment

- Coordinate with internal department/ vendor to arrange shipments (included EXW/DAP/DDP)

- Timely and accurately issue bill of lading to customer

- File ENS/AMS/AFR/CCAM

- Timely and accurately issue invoice to customer/ network without KPI’s failure.

- Arrange payment to carriers/vendors to get SWB/Telex released

- Timely send pre-alert to agent

- Regular track and trace every shipment and update cargo status to customer/ sales/ network constantly.

- Follow and complete all required KPI events in system without failure.

- Support to sales and other departments when needed.

- Comply with internal company’s policies.

- Other tasks assigned by managers

Import:

- Receive orders from customer, sales and networks for sea import shipments to all ports and contact with relevant parties to define shipment details.

- Timely communicate with relevant parties (customer, network/GW offices, shipping lines) to arrange a most suitable shipping schedule for each shipment

- Coordinate with internal departments/oversea agents/vendors to arrange shipments (included EXW/DAP/DDP)

- Provide Shipping instruction to over sea agents and follow up on final pre-alert

- Make sure to submit manifest of every shipment before deadline

- Support customer in negotiation with carriers about closing time/ demurrage / detention/D/O extension if needed

- Regular track and trace every shipment and update cargo status to customer/ sales/ network constantly.

- Follow and complete all required KPI events in system without failure.

- Support to sales and other departments when needed.

- Comply with internal company’s policies.

- Other tasks assigned by managers

Targets:

- Perform excellence service

- Increase productivity and cost efficiency

Authorities:

- Sign bill of lading for sea export shipment

- Sign financial invoice as “seller”

Access privileges:

- Cargo Wise

- GW Share

Qualification Standards:

- Influent writing and speaking English

- Basic computer skill in excel, word

- Minimum 1 year of experience in the field of transport and logistics

- Able to work independently, under high pressure environment, pro-active proposal idea solution to line manager and discuss to make quick and clear decisions.

- Hard working, team-work spirit, customer service oriented and willing to learn, able to work overtime if required.