Operations Services Specialist

Operations Services Specialist

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Attractive salary and bonus
Social insurance, health insurance, unemployment insurance according to Labor Laws
Professional, dynamic working environment

Mô Tả Công Việc

As Operations Services Specialist – Technologies, your responsibilities and essential job functions include but are not limited to the following:
• Collaborate with business team partners and be the lead for the implementation, testing and support the successful launch of new products, promotions, market-wide initiatives and LSM initiatives.
• Lead the improvement works to the integrated system and create resources and tools to support the execution. Integrated systems include:
o POS: especially button names, button layout, LTO programs, and all POS procedures for partners
o SR App: related to MO&P, and In-App Delivery menu setup
o Delivery Platform: set up core and LTO menu on delivery channels.
• Lead the check and testing of BOM for beverages, food and retail items on ERP system.
• Create reporting templates for market wide KPIs
• Work with IT on Power BI reports for Operations
• Extracts, analyses and communicate progress of programs. Prepare data for weekly review and monthly Operations Review
• Set up and Maintain Operations SharePoint
• Supports Operations Services component of AOP projects and implementation and any events organized by Operations Services.
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Yêu Cầu Công Việc

• Bachelor’s or College degree with relevant majors
• 2-3 years as shift, assistant or store manager level is an advantage
• Proficiency in MS Word, PowerPoint, Excel, and Project
• Strong willingness to learn new technologies, love the challenges to analyze complex processes.
• A background in IT architectural, systems and processes is an advantage.
• Ability to communicate clearly and concisely, both orally and in writing
• Demonstrate attention to detail, solid problem solving and analytical skills
• Ability to negotiate and influence
• Ability to balance multiple priorities and meet deadlines
• Ability to establish cross-functional, collaborative relationships with business and technology partners and work cross-functionally in a matrixed organization

Địa Điểm Làm Việc

Tòa nhà Phượng Long 2, Nguyễn Trường Tộ, Phường 12 (Quận4), District 4, Ho Chi Minh City, Vietnam

Về Chúng Tôi

We are looking for bilingual (English/Vietnamese) individuals who have a passion for customer satisfaction, who believe in teams and care about others, who can work until late at night or be at work early in the morning, who know that hard working is rewarded with professional growth as well as financially, individuals that get excited about coffee and its history and more important that want to learn and are open minded!

Come join us, we will walk you through a fantastic career path and show you how Social Responsibility, commitment and eagerness to grow can coexist in this amazing company.

OUR CORE COMPETENCIES FOR ALL PARTNERS (EMPLOYEES):

• Puts the customer First: Has a relentless focus on the customers. Understands what the customer wants and how to best deliver the experience
• Works well with others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive
• Leads Courageously: Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
• Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential
• Achieve Result: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

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Phúc Lợi Công Ty

Learning & Development

We offer opportunities for our partners (employees) to explore, learn, and grow via advanced learning systems and learning programs desgined in internaltional standards.  
We committe to do everything we can to help partners. Our partners are our most valuable resource — and so we want to help you get to the next phase of your career here at Starbucks Vietnam.

Coffee Master Program

We offer the opportunity for our partner to become Coffee Masters, which means you are the experts in all things Starbucks' coffee and trained to be the best of the best. For these Masters, coffee is their lifeblood, their passion and their mission.

Coffee & Partner Engagement

At Starbucks, we build a community through the interaction between our partners’ stories and their passion for coffee to connect, involve, and empower their leadership in the company’s business, culture, and retention.

Diversity at Starbucks

Starbucks is dedicated to creating a workplace that values and respects people from diverse backgrounds, and enables our partners to do their best work. We honour the unique combination of talents, experiences and perspectives of each partner, making Starbucks' success possible.

Partner Drink & Discount

Being a Starbucks' partner, you will enjoy everyday free drink & special discount for our food, beverages & all kinds of merchandise at Starbucks stores.

Rewards

We recognise the dedication & engagement of our partners to deliver high-quality work performance through rewards programs such as 13th month salary, performance bonus, annual salary increment.

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

null

Quy Mô Công Ty

500-999
nhân viên

Liên Hệ

Talent Acquisiton Team

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

Mang tính ứng dụng cao và phát triển kỹ năng quản lý

Gia nhập cộng đồng Alumni (Doanh nhân, Chủ doanh nghiệp nhiều lĩnh vực)