Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
- Tracking order deadlines and address any delays/order issues.
- Support pre-sales and post-sales activities between Customer Services, and Finance for all quote-to-order functions, including adjust quotes, change orders, refunds, and order status inquiries.
- Work closely with Customer Services and Freelancers to ensure all orders are captured & updates as required and to ensure accuracy.
- Review all modification orders for completeness and errors.
- Work with sales team to mitigate any problems with order to ensure accuracy.
- Work collaboratively and cooperatively with colleagues to accomplish shared goals.
- Process and ensure refund requests policies including appropriate approval and documentation.
- Preparing detailed monthly reports on order status and freelancer performance evaluation.
- Forecast the hiring needs for the writing partner position.
WORKING TIME: 8-hour rotating working shifts
We currently have 2 shifts available:
8.30 AM – 5.30 PM (Full-time Day Shift)
5PM – 12AM (Full-time Night Shift) (Working Online from Home)
You will work in rotating shift with your colleagues and have up to 3 Night Shifts per week and have 1 day off at weekends. You will work at home on the Night Shift.
Yêu Cầu Công Việc
- Min 3 years experience in: Take care order, customer service, hr, assistant..
- Highly Proficient in English (especially reading and writing) – IELTS English certificate is strongly preferred.
- Proficient in computer skills, Microsoft Office (Excel, Word, PowerPoint).
- Self-driven and ability to work independently.
- University graduate at any fields.
- Attention to accuracy.
- Sense of urgency.
- Strong working knowledge of Microsoft Office products, especially Excel.
- Time management skills.
- Ability to work in a high-pressure environment.
- Ability to work in a team environment.
- Interpersonal skills.
- Organizational skills.
- Monthly Incentives
- 13th month salary bonus.
- Parking and meals allowance.
- Insurance in accordance with the Labor Law.
Work location: Landmark 1, Vinhomes Central Park, P.22, Bình Thạnh