Order Management Specialist - Nhân Viên Quản Lý Đơn Hàng

Order Management Specialist - Nhân Viên Quản Lý Đơn Hàng

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Lương tháng 13
Bảo hiểm
YEP

Mô Tả Công Việc

- Updating purchase details (order information and pricing) to internal databases.
- Tracking order deadlines and address any delays/order issues.
- Support pre-sales and post-sales activities between Customer Services, and Finance for all quote-to-order functions, including adjust quotes, change orders, refunds, and order status inquiries.
- Work closely with Customer Services and Freelancers to ensure all orders are captured & updates as required and to ensure accuracy.
- Review all modification orders for completeness and errors.
- Work with sales team to mitigate any problems with order to ensure accuracy.
- Work collaboratively and cooperatively with colleagues to accomplish shared goals.
- Process and ensure refund requests policies including appropriate approval and documentation.
- Preparing detailed monthly reports on order status and freelancer performance evaluation.
- Forecast the hiring needs for the writing partner position.

WORKING TIME: 8-hour rotating working shifts
We currently have 2 shifts available:

8.30 AM – 5.30 PM (Full-time Day Shift)

5PM – 12AM (Full-time Night Shift) (Working Online from Home)

You will work in rotating shift with your colleagues and have up to 3 Night Shifts per week and have 1 day off at weekends. You will work at home on the Night Shift.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Qualifications:

- Min 3 years experience in: Take care order, customer service, hr, assistant..
- Highly Proficient in English (especially reading and writing) – IELTS English certificate is strongly preferred.
- Proficient in computer skills, Microsoft Office (Excel, Word, PowerPoint).
- Self-driven and ability to work independently.
- University graduate at any fields.

Skills:

- Attention to accuracy.
- Sense of urgency.
- Strong working knowledge of Microsoft Office products, especially Excel.
- Time management skills.
- Ability to work in a high-pressure environment.
- Ability to work in a team environment.
- Interpersonal skills.
- Organizational skills.

Benefits:

- Monthly Incentives
- 13th month salary bonus.
- Parking and meals allowance.
- Insurance in accordance with the Labor Law.
Work location: Landmark 1, Vinhomes Central Park, P.22, Bình Thạnh

Địa Điểm Làm Việc

Ho Chi Minh

MAAS is the expert in academic writing field with an aim to become the ultimate provider of educational support. Having partnership with a large number of academic-writing experts, we at MAAS are proud to ensure the most professional and highest-quality academic papers, customised for our customer's preferences and liking.
In our 5 years of expertise, MAAS has helped to deliver more than 10,000 essays to more than 5,000 customers and this is what we do best.

For more information, please check our website: https://maas.vn/

Xem toàn bộ thông tin công ty
Landmark 1, Q. Bình Thạnh, HCM
HR Dept
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

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