Partner Program & Development Lead Urgent job

Partner Program & Development LeadUrgent job

Job Locations: Ho Chi Minh | Ha Noi | Da Nang
$500 - $1500 269 views - Expires in 3 days

What We Can Offer

Healthcare

Job Description

The Partner Program and Development Lead is responsible for managing part of the Sales/Support operations within the Retail Partner space of a major Global IT vendor.

Responsibility:
1. Profiling
- Ensure partners are profiled per membership threshold, online/offline/experiences metrics & country requests
- Punctual profiling exercise completion
- Keep partners’ & countries’ contacts updated in HP database
- Work with domain owner for any changes & communicate to the respective parties
- Capture any country uniqueness (if any)

2. Quota deployment
- Punctual quota deployment completion including deployment criteria pass
- Provide biz reasons if there is over/under deployment situation
- Work with domain owner for any changes & communicate to the respective parties
- Capture any country uniqueness (if any)

3. Program management
- Punctual program letter release
- Communicate the program mechanics to the respective parties
- Capture any country uniqueness (if any)

4.Check Engine
- SMB of Check Engine for the responsible handling countries
- Identify any gaps to WW & respective owners & follow thru until issue closure

5. Partner Portal
- Work with domain owners to launch Retail Partner Portal
- Identify any gaps to WW & domain owner & follow thru until issue closure

6. MDF Program Management (Marketing Development Funds)
- Work with category & sales on MDF program budgeting, country allocation.
- Drive Business excellence with PSAs management
- Work with alliances team on budgeting, utilisation, claiming of alliance $.
- Work with Retail & commercial sales team, MDF CoE & PxP team to get countries to adapt to rate cards, new MAM & Terms & Conditions.
- Work with PxP & MDF program CoE team to deliver content to countries (Global Guidance/ Rate cards adherence/partner/psa comms)
- Maintain MDF program operational KPI's & ensure it is in compliance with global MDF program framework
- Maintain MDF Program Reporting & utilisation tracker of key KPI’s

Requirements:
- College Degree diploma and above
- Min. 2-3 years of working experience in IT Channel Sales Support or Sales operations § Experience in IT Industry
- Excellent communication and presentation skills
- Self-driven with strong initiative and able to work independently with minimal supervision
- Excellent communication skills in both verbal and written for English and Vietnamese
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Job Requirements

Requirements:
- College Degree diploma and above
- Min. 2-3 years of working experience in IT Channel Sales Support or Sales operations
- Experience in IT Industry
- Excellent communication and presentation skills
- Self-driven with strong initiative and able to work independently with minimal supervision
- Excellent communication skills in both verbal and written for English and Vietnamese

Job Locations

Ho Chi Minh, Ho Chi Minh City, Vietnam
Hà Nội, Việt Nam
Đà Nẵng, Vietnam

Who We Are

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established.

Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.

We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company.

Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries.

Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

Website: webhelp.com

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Company Location

The Intermark, Integra Tower, Jalan Tun Razak, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Size

10,000-19,999
staffs

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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