Partnership Development Associate

Restaurant Relationship Management

• Build and nurture strong relationships with restaurant partners, ensuring their satisfaction and success on the platform.

• Serve as the primary point of contact for restaurants, addressing any questions, concerns, or feedback.

• Provide Marketing guidance and strategy to assist restaurants in their efforts to attract and retain customers through the Anh Beo platform.

Restaurant Onboarding, Training, and Support

• Identify, recruit, and onboard restaurants that align with Anh Beo’s mission and standards.

• Guide restaurant partners through setup, including menu customization, marketing presence, and payment integration.

• Deliver training sessions to ensure restaurants can effectively use the platform and understand its benefits.

• Collect operational and technical issues faced by restaurants and work closely with other internal teams to resolve them quickly.

• Troubleshoot platform-related issues and escalate to the engineering team as needed.

Performance Monitoring and Auditing

• Regularly monitor restaurant performance through app usage data and end user feedback.

• Conduct regular on-site visits at restaurant partners to ensure maintenance of quality standards for food, service, and facilities.

• Communicate constructive feedback and collaborate with restaurant partners to implement improvements as needed.

Market Insights and Strategy

• Provide feedback to MẬP team and other internal teams about restaurant needs, trends, and potential enhancements to the platform.

• Collaborate with the MẬP team to continuously improve the onboarding process, restaurant policies, and partner experience.

Required:

• 2-4 years of working experience in account management, sales, partnership management, or marketing roles.

• Native Vietnamese language.

• Proficient in written and spoken English .

• Strong communication and relationship-building skills.

• Proficient in the use of computers and other relevant technology.

• Strong fit with our company values and working culture.

• Comfort with frequent travel and off-site work

Preferred:

• Prior work experience in the food and beverage, food service, restaurant, or bar industries.

• Passion for food!

Compensation and Benefits

• Competitive salary and performance-based incentives.

• 18 days of paid time off per year.

• Holiday pay.

• Professional development opportunities.

• Annual company trip.

• Private health insurance.