Payment Processing Officer (Outsourcing)
Job description
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
Job Responsibilities
Process manual card payments;
Reconcile financial postings;
Handle customer’s dispute on card transaction;
Create personal loan and disburse loan drawdown;
Participate in system-build projects as relevant.
Job requirements
Job Requirements
2-4 years relevant experience
Attention to details
Good understanding of credit card and card transaction
Competent with MS Office, especially Excel
Experienced in customer’s inquiry handling and project follow-up
Fluent in Spoken and Written English is a plus
Bachelor’s/University degree or equivalent experience
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now https://careers.uobgroup.com/ and make a difference.
We will review carefully your application and be in touch if your profile is shortlisted.
What We Can Offer
Bonus
Healthcare Plan
Paid Leave
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
02/05/2024
Experienced (non-manager)
Banking & Financial Services > Investment
Credit Card, Card Transaction, Customer's Inquiry Handling
Banking
English
Not shown
Not shown
Job Locations
Sun Wah Tower, 115 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Vietnam
Scam detection