Payment Processing Senior Officer

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description:

The payment processing officer is tasked with payment processing and reconciliation, card transaction dispute, and loan operations.

Responsibilities:

• Process manual card payments;

• Reconcile financial postings;

• Handle customer’s dispute on card transaction;

• Create personal loan and disburse loan drawdown;

• Participate in system-build projects as relevant.

Qualifications:

• 2-4 years relevant experience

• Attention to details

• Good understanding of credit card and card transaction

• Competent with MS Office, especially Excel

• Experienced in customer’s inquiry handling and project follow-up

• Fluent in Spoken and Written English is a plus

Education:

• Bachelor’s/University degree or equivalent experience

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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