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Fixed 13th salary
Healthcare Insurance
Performance Bonuses
Mô Tả Công Việc
The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.
POSITION OBJECTIVE:
Lead team and responsible for the timely and accurate production of all Funds Transfer (FT) products and services for all existing and developmental platinum clients
Actively engaging with businesses and functions to provide strategic direction to ensure maximum profitability of accounts serviced by the unit in accordance with internal and external regulatory, operational, credit and control standards
To optimize utilization of resources and systems. Prioritizing technology support
Taking a leadership role in exploring and developing key themes within O&T such as regionalization, straight-through processing and outsourcing, leveraging organizational resources within and outside O&T to drive and implement those themes
Maintaining a strong control and compliance environment throughout the O&T organization that can rapidly adapt to changes in the regulatory and compliance environment
To ensure timely and orderly delivery of incoming and outgoing remittances.
To provide leadership in the identification, development, implementation and review of productivity projects that will result in cost-effectiveness and savings.
Accountable for delivering Client Service excellence globally effectively managing any risks and issues.
Identification of opportunities globally and effectively managing the resource to deliver against client promises
Identify and introduce service improvements to improve the overall client experience, resolves global client service issues and challenges as the final escalation point.
By analysing clients activities, incharging of monthly dashboard on transaction volume analysis, presenting to in country/ regional stake holders and providing advice and suggestions towards service excellence.
PRINCIPAL RESPONSIBILITIES:
Supervise all daily activities of the team (4-6 staff) and ensure to deliver as per agreed SLA/Operation Procedure
Ensure the transaction in compliance with local regulations and corporate policies
Coordinate with Compliance and other departments to take lead on studying new regulations, update department’s process procedure accordingly then train staff for implementation
Review COB/Backup plan
Review BRD, supervise UAT/sanity testing for system enhancement projects
Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Excellent time management, planning and organisation skills
Excellent range of communication skills, including written, verbal, and the ability to prepare excellent ppt and deliver compelling presentations
Strong analytical, problem-solving, technical
Experience in driving team and individual performance to achieve customer and financial targets
Strong leadership and team motivational skills
Proven coaching and performance management skills
Xem toàn bộ Mô Tả Công Việc
POSITION OBJECTIVE:
Lead team and responsible for the timely and accurate production of all Funds Transfer (FT) products and services for all existing and developmental platinum clients
Actively engaging with businesses and functions to provide strategic direction to ensure maximum profitability of accounts serviced by the unit in accordance with internal and external regulatory, operational, credit and control standards
To optimize utilization of resources and systems. Prioritizing technology support
Taking a leadership role in exploring and developing key themes within O&T such as regionalization, straight-through processing and outsourcing, leveraging organizational resources within and outside O&T to drive and implement those themes
Maintaining a strong control and compliance environment throughout the O&T organization that can rapidly adapt to changes in the regulatory and compliance environment
To ensure timely and orderly delivery of incoming and outgoing remittances.
To provide leadership in the identification, development, implementation and review of productivity projects that will result in cost-effectiveness and savings.
Accountable for delivering Client Service excellence globally effectively managing any risks and issues.
Identification of opportunities globally and effectively managing the resource to deliver against client promises
Identify and introduce service improvements to improve the overall client experience, resolves global client service issues and challenges as the final escalation point.
By analysing clients activities, incharging of monthly dashboard on transaction volume analysis, presenting to in country/ regional stake holders and providing advice and suggestions towards service excellence.
PRINCIPAL RESPONSIBILITIES:
Supervise all daily activities of the team (4-6 staff) and ensure to deliver as per agreed SLA/Operation Procedure
Ensure the transaction in compliance with local regulations and corporate policies
Coordinate with Compliance and other departments to take lead on studying new regulations, update department’s process procedure accordingly then train staff for implementation
Review COB/Backup plan
Review BRD, supervise UAT/sanity testing for system enhancement projects
Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Excellent time management, planning and organisation skills
Excellent range of communication skills, including written, verbal, and the ability to prepare excellent ppt and deliver compelling presentations
Strong analytical, problem-solving, technical
Experience in driving team and individual performance to achieve customer and financial targets
Strong leadership and team motivational skills
Proven coaching and performance management skills
Yêu Cầu Công Việc
REQUIREMENTS:
University graduate with min. 5 years of working experience in banking operations.
Past experience of leading a team and experience on handling high volumes in a high-pressure environment.
Interpersonal skills - The role entails frequent interaction with seniors, peers, internal customers across units and functions. The ability to work together with others is critical.
Hands-On manager.
Cross cultural experience.
Strong influencing capability.
Strong analytical skills in addition to strategic and lateral thought processes.
Planning & organization skills.
Process improvement focus.
Sound knowledge of local regulatory framework.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
University graduate with min. 5 years of working experience in banking operations.
Past experience of leading a team and experience on handling high volumes in a high-pressure environment.
Interpersonal skills - The role entails frequent interaction with seniors, peers, internal customers across units and functions. The ability to work together with others is critical.
Hands-On manager.
Cross cultural experience.
Strong influencing capability.
Strong analytical skills in addition to strategic and lateral thought processes.
Planning & organization skills.
Process improvement focus.
Sound knowledge of local regulatory framework.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Địa Điểm Làm Việc
Hà Nội, Việt Nam
