People Operations Specialist (Up to 30 Months Of Annual Salary)

ABOUT THE ROLE

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.

The People Operations Specialist (HR Admin) will be responsible for handling office administration, reception duties, HR paperwork, travel logistics and support in organizing company events. This is a people-facing role essential in maintaining an efficient, professional, and employee-friendly workplace. If you are an organized self-starter who is outgoing and wants to make an impact to people operations and happiness, we want you!

WHAT YOU WILL DO

Office & Administrative Operations

• Office Location: Ho Chi Minh City

• Lead or support the setup of new offices including vendor sourcing, facility setup, and operational readiness.

• Develop use and management policies for office supplies, food & beverage, equipment, and service provider engagements.

• Develop facilities management and maintenance policies, and engage vendors for supplies and services.

• Handle payments and invoices for office-related expenses.

Reception & Employee Support

• Welcome visitors, candidates, and partners.

• Handle incoming calls, correspondence, and general office inquiries.

• Assist employees with daily administrative needs.

People Operations Administrative Support

• Assist with onboarding, offboarding and related support.

• Handle work permits or visa procedures for foreign staff.

Travel & Logistics

• Support in policy development and book flights, accommodation, and transportation for staff or guests.

• Prepare travel itineraries and related documentation.

Internal Communication

• Coordinate internal announcements, memos, and updates across departments to ensure clear and consistent information flow.

• Delivering communication related to company culture, events, and employee engagement activities.

WHAT WE ARE LOOKING FOR

Education

Bachelor's degree in Business Administration, Economics, Tourism, Hospitality, or related fields.

Work Experience

• Minimum 4 years of experience in administrative support, reception, or travel coordination.

• Experience in setting up offices for multinational or foreign companies is a plus.

• Experience handling administrative procedures for foreign employees

• Experience in developing administrative and operational policies

Skills

• Strong organizational and time management skills.

• Excellent verbal and written communication in both English and Vietnamese.

• High proficiency in Word, Excel, Powerpoint, Google Suite and IT collaboration tools.

• Problem-solving ability with a service-oriented mindset.

• High attention to detail and accuracy.

WHAT YOU CAN EXPECT

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Monthly Base Salary Range: Up to 20M VND (depending on experience)

• Total Compensation Package: 30 Months Of Annual Salary (Base Salary & Performance Bonuses)

• Full salary during probation

• Young, dynamic, transparent and open-minded working culture. All ideas are welcome!

• 12 days work-from-home & 12 days of paid annual leave.

• Additional seniority annual leave.

• Global health insurance package, plus annual health check-up.

• A Pantry & a Crossian Cafe stocked with goodies, ready to serve.

• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events.

• General company T&D Program.

• Other benefits in accordance to Company's Policy and Vietnam Labor Laws.

Please note that we appreciate all applicants for their interest; however, only those candidates selected for interviews will be contacted.