Personal Financial Service Fraud Unit Head Urgent job

Personal Financial Service Fraud Unit HeadUrgent job

Địa Điểm Làm Việc: Hồ Chí Minh
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Mức độ phù hợp công việc - Xem chi tiết

Các Phúc Lợi Dành Cho Bạn

Annual Salary Review & Performance Bonus
Healthcare Insurance Policy; Annual Health Check-Up Program
Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave, etc.

Mô Tả Công Việc

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities

Guard against intelligent, adaptive perpetrators of financial crime.
Analyze, design & implement transactional fraud mitigation strategies while maximizing client experience across multiple Retail portfolios.
Develops and implements effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application and onboarding, point of sale and within client contact points.
Leads the team of 18-20 fraud analysts with the focus on their development in the fraud risk management space and fraud loss mitigation
Conducts substantial interaction with Policy, Operations, Credit Risk, and other functional business partners to optimize business strategies.
Adheres to strict audit and control requirements; participate in audit related activities and assist Retails Services Fraud Analytics Team Lead with completion of the audit and compliance related activities.
Oversee and perform investigations regarding actual and suspected fraud instances, providing oversite and appropriate resolution to the business unit.
Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.
Ensure the cost budget in Fraud risk management is based on robust capacity plans and is delivered through a rigorous cost management discipline.
Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
Oversee 24/7 real time fraud monitoring unit for monitoring transactions pertaining to Cards and retail banking.
Oversee fraud transaction disputes / case management and chargeback processing.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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Yêu Cầu Công Việc

Job Requirements

6-10 years previous Credit Cards related experience or analysis and data mining experience required
Experience with writing and implementing fraud strategies in leading fraud decision engines is desired.
Previous experience in statistical and data analysis with working knowledge of at least one of the following statistical software packages: SAS/SQL (required) SPSS, or equivalent; SAS Enterprise Miner experience is a plus.
Bachelor’s/University degree, Master’s degree preferred


Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now https://careers.uobgroup.com/ and make a difference.

Địa Điểm Làm Việc

Copac Square, 12 Ton Dan Street, District 4, Ho Chi Minh City, Vietnam

Về Chúng Tôi

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, UOB operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and representative offices across the region.

UOB's relationship with Vietnam began in 1993. We started operations with a representative office comprising just three people and two years later, became the first Singapore bank to set up a branch in Ho Chi Minh City. On 6 August 2018, we achieved another milestone with the official opening of our subsidiary United Overseas Bank (Vietnam) Limited (“UOB Vietnam”) and kicked off a new chapter for UOB in the country. UOB Vietnam was the fifth subsidiary that UOB set up in Asia and expanded into a team of more than 1,300 colleagues after the acquisition of the consumer banking business of Citigroup in 2023, reflecting our continued confidence in the country. UOB now has a total of five branches in Ho Chi Minh city and Hanoi.

Today, UOB Vietnam offers a range of personal and institutional financial services to both Vietnamese and overseas clients. The Bank connects businesses to opportunities in the region with its unparalleled regional footprint and leverages data and insights to innovate and create personalised banking experiences and solutions catering to each customer’s unique needs and evolving preferences. UOB is also committed to help businesses forge a sustainable future, by fostering social inclusiveness, creating positive environmental impact and pursuing economic progress. UOB believes in being a responsible financial services provider and is steadfast in its support of art, social development of children and education, doing right by its communities and stakeholders.

'As a forward-looking and inclusive organisation that cares for our people and puts customers first, our vision is to be among the top foreign and consumer banks in Vietnam and an employer of choice. We look forward to deepening our relationships and delivering even greater value to all our stakeholders.” - Victor Ngo - Chief Executive Officer, UOB Vietnam
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Phúc Lợi Công Ty

Bonus

- Annual Salary Review
- Annual Performance Bonus

Healthcare

- Healthcare Insurance Policy
- Annual Health Check-Up Program

Paid leave

- Annual Paid Leave, included Compliance Leave
- Family Care Leave

Awards

- CEO Recognition Award
- Customer Commitments Award
- PFS Sales Recognition
- Tenure Policy (Long-service award)

Engagement activities

- Thankful Day
- Heartbeat
- Dinner & Dance (Annual Staff Party)
- Other holiday activities

Others

- Business Travel Policy
- Staff Housing Loan Policy (Mortgage)
- Employee Referral Program
- Maternity & Parental Benefits
- Career & Development Programs

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

Tầng 3, tầng 5, tầng 11 và tầng 15, Tòa nhà Central Plaza, Số 17 Lê Duẩn, Phường Bến Nghé, Quận 1, TPHCM

Quy Mô Công Ty

1.000-4.999
nhân viên

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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