POS Platform, Specialist

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Mô Tả Công Việc

Location : HCM
Role : Individual Contributor

The Opportunity:
We are looking for POS Platform, Specialist who enhancement/modification for existing products/new products, business rules set-up/revised, and build up user manuals accordingly, coordinate/ represent Platform/Complex/Payment&Simple teams at inter-department projects

Roles & Responsibilities:
* Systems & Processes enhancement/modification
- Independently perform non-standard/out of scope tasks or working processes in exercising judgement within standard operating procedures.
- Responsibility of user requirements and collaboration with other stakeholder (Product, Acturial, IT) in order to update/ adjust/ enhance this systems for new major products & existing products features revised/existing product day 2
- Ensure business rules are set-up and revised accordingly to new products/existing product revised
- Review/maintain/update manuals which captures/update all changes in order to guide users with right understanding
- Join in projects related systems and other related/connected systems
Cross functional/ Inter-department & other
- Communicate with internal parties or/and external parties such as TPA (Insmart, RDS)
- Exchange and require flexibility to compromise to resolve issues related to tasks/projects involves/ related to policy service
- Representive to join in new products design/launching and existing products enhancement.
- Performs other responsibilities and duties periodically assigned in order to support company’s business.

* Knowledge about insurance
- Be a specialist in all AIA minor products, not including Unit link product
- Mentor about AIA minor product for user of other departments (IT, CH, Distribution)
- Provide solutions for user when they meet unusual customer request
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- Education: University Graduate
- Experience: At least 03 years of experience in POS service at insurance company & at least 01 years of experience in system role
- TDA skill (Technology – Digitalization – Analytics)
- Certifications/licenses – LOMA is preferred
- Special skills: Good in communication skill, problem solving skill
- Agility skill to adapt the new way of working and enhance the productivity
- Customer Service Mindset
- Good in English speaking and writing is preferred

Địa Điểm Làm Việc

14F, Saigon Centre 2, 67 Le Loi, District 1, HCM

About AIA Vietnam

AIA Vietnam is a member of the AIA Group, the largest independent publicly listed pan - Asian life insurance group. Established in February 2000, AIA Vietnam has successfully built a solid foundation for sustainable development with focus in training our talent resources of almost 1000 employees and over 20,000 agents working at 170 offices in more than 50 provinces in Vietnam.

Today, 18 years after its inception, AIA Vietnam has grown to be a trusted brand in Vietnam. AIA Vietnam serves the holders of over 850,000 policies across the country. For our outstanding achievements in the development of life insurance industry in Vietnam, we have received multiple trusted awards, including:
• Golden Dragon Award
• Certificate of Merit by the Prime Minister
• Trusted Products, Perfect Service award by Consumer choice
• Vietnam Best-known Brand
• TOP 100 Best Places to work in Vietnam
• “Trusted Brand 2015” award
• Certified "Great Place to Work®" period June.18 – May.19

Company Details:
Website: https://careers.aia.com/search/?q=&locationsearch=VN&utm_source=AIA.COM&startrow=1

Xem toàn bộ thông tin công ty
14/F , Saigon Center Tower 2, 67 Le Loi Street, Ben Nghe, District 1, Ho Chi Minh City, Vietnam.
1.000-4.999 nhân viên
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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