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Mô Tả Công Việc
- Technical consultants to clients. Understanding solutions, the client's business requirements, technical requirements and/or competitive landscape.
- Pre-Sales Engineers provide technical sales support which may include:
• Collaborating with sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions, prepare bill of material (BOM).
• Develop and deliver technical education
• Support critical situations
• Design solutions
Beside (not frequently):
- Manage, Maintain, and Troubleshoot customer’s IT infrastructure (Servers, Storage, Backup, Network, PCs…).
- Onsite/Offsite Customer Support.
- Documentation (Report, Parameter Sheet, Manual, etc...) and report to customer.
- Manage maintenance team member’s schedule, activities (5 persons).
- Manage operation and maintenance quality.
Yêu Cầu Công Việc
- At least of 5 years experience in corporate systems environment with a wide variety of Information Management systems, networks and technologies required.
- At least of 5 years experience in enterprise server administration.
- At least 02 years manage a team.
<Knowledge and Skills>
- Proven skills of Server/Storage Hardware & Software.
- Good knowledge and experience of other related technologies (Virtualization, Backup/Replication, Management, etc…).
- Experience in implementing and administrating Active Directory, File Server (Share/DFS/Backup), Antivirus, etc…
- Knowledge of related technology (Mail, Web, Database, Security, etc…)
- Experience of related application products.
- Knowledge and experience of Cloud Service (AWS, Azure, O365, etc…)
- Candidate who has Technical Certifications (Microsoft, VMWare, …) is an advantage.
- Documentation, Communication and Reporting Skills
- Basic business knowledge, manner, and mind
- Professionalism and Integrity
- Persistence and Ingenuity
- Sense of Responsibility
- Ability to manage a team (3-5 members).
- Good communication with customers, coworkers and partners.
- Good English skill (listening, speaking is mandatory) to communicate well with coworkers, customer.
- Strong motivation for getting customer satisfactions.
- Honest, punctual, cheerful.
- Aged from 28 to 33