Product & Account Manager

Product & Account Manager

Job Locations: Ho Chi Minh
Negotiable 388 views - Expires in 11 days
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What We Can Offer

3 month probation - A friendly and outgoing team, that celebrates successes frequently
Full time with flexible scheduling. 12 days per year, 15 days after working 3 years at Khiri Travel
Annual discretionary bonus - Career advancement opportunities in the Khiri Travel organization

Job Description

* Job Scope:
The Product & Account Manager (PAM) is responsible for meeting the needs of key accounts for Khiri Travel . The PAM's primary focus is on account management and relevant product innovation, adding value to communications in line with Khiri Travel's Mission and Values. We are looking for a strong communicator with a creative mindset to join our team.

** Key Responsibilities:
Maximize the potential of our key account partners through competent and creative product management
• Screening incoming requests and daily workflow assignment, handling priority cases personally, ensuring deadlines are met, and staying ahead of the game on a daily and weekly basis.
• Problem-solve, identify issues quickly, initiate communication, and take practical action
• Support the sales team to ensure relevant product is offered in our proposals
• Manage periodical tariff updates in close cooperation with contracting and sales department
• Work closely with our sales offices in Europe and the USA in account management and onboarding new partners
• Pro-actively contact our key accounts and keep them informed on new developments
• Keep products updated with detailed descriptions in line with company categories, trends and demand
• Assist in negotiation with suppliers
• Assist in the creation of product updates, webinars, and other internal and external training.
• Conduct field research to develop new products.
• Work closely with all departments (sales, operations, product & contracting & accounting and others) within the company to ensure service standards are met and beyond client expectations

*** Success Factors:
• Strong follow-up skills, be hands-on, get involved, and make it happen type of leader
• Maximize efficiency using the company’s systems.
• Be an active contributor to the company's Creative Team
• Work closely with the General Manager and the Khiri Vietnam Management Team
• Proactively close the feedback loop from operational results to sales (and vice versa)
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Job Requirements

* What we’re looking for:
• Expat living in Southeast Asia
• Bachelor degree, preferably in Tourism, Business or Communications
• Minimum 2 years in-depth related experience with proven track record
• Excellent English skills (written and conversation)
• Interpersonal skills (tact and diplomacy) with the ability to communicate effectively in writing and in person with both teams and a variety of partners
• Excellent listening skills
• Highly organized with the ability to help organize others
• High-energy and decisive personality

** What we offer:
• Based at the Ho Chi Minh city office
• Full time, with flexible scheduling
• A friendly and outgoing team, that celebrates successes frequently
• Career advancement opportunities in the Khiri Travel organization
• Regular in-destination travel for branch office visits and product development.
• Annual travel to meet partners in Europe or the USA
• Salary negotiable depending on experience
• Probation 3 months
• Visa and work permit
• Comprehensive medical and disability insurance
• Annual discretionary bonus

Job Locations

18Bis/31 Nguyen Thi Minh Khai, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam

Khiri Travel Vietnam offers destination management services for international tour operators and travel agents. For 30 years Khiri Travel has pioneered innovative travel experiences for clients from all around the world taking guests to see the best of Vietnam, Cambodia, Thailand, Laos, Indonesia, Sri Lanka, Myanmar, and the Maldives, As local experts in Asia, Khiri Travel prides itself on being the best and most innovative travel company within the Indochina region.

Join the dynamic Khiri Travel team!
A leading regional destination management company for over 30 years, Khiri Travel delivers creative and personalized itineraries, with the highest standards of service to discerning tour operators worldwide; we hold ourselves accountable to the triple-bottom line: people, planet, and profit. We’re real specialists and live up to our reputation of ‘sharing our passion for discovery’. We seek a travel professional with a heart to grow people and our business in Vietnam while positively impacting community and the environment.

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18Bis/31 Nguyen Thi Minh Khai, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam
10-24 staffs
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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