Product Manager, Cards WPB (GCB6)

Product Manager, Cards WPB (GCB6)

$100 - $500 280 views - Expires in 23 days

What We Can Offer

13rd Salary Payment
Incentive bonus

Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

The jobholder is responsible and is expected to deliver a high standard of service to Customer Groups using HSBC systems and HTSV developed programs through timely resolution of problem encountered as well as to assist in deploying new software on our production machine.

In this role you will:

Impact on the Business

- Work closely with various departments to drive business and targets.
- Track and review individual portfolio performance on an ongoing basis.
- Heighten awareness of the product through periodical circulation of related articles, news, competitive information and other marketing literature.
- By proactively identifying new and managing the business mix and distribution channels to achieve efficiencies in acquisition and product.

Customers / Stakeholders

- Identify new customer segments to offer products and enhancements to meet financial objectives and enhance customer experience.
- Initiate / manage product development and market research including focus groups (internal and external).
- Define new products and product features, analyse feasibility and prepare business case.
- Champion each project, driving it from initiation to evaluation, according to ASP Product Development Guide.
- Develop an implementation project plan, coordinate implementation and work closely with IT, Operations, Credit, LGA / Compliance and Fraud / AML teams.
- Ensure development of infrastructure, systems and methodology to manage product.
- Liaise and develop operational workflow.
- Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.

Leadership & Teamwork

- Enhance product skills training.
- Work with Training, ASP and other relevant parties to implement appropriate product training.
- Interact with other PFS areas including IT, Call Centre, Credit, Channels and ASP.

Operational Effectiveness & Control

- Remains compliant with and ensures awareness of Audit and Group requirements and other internal guidelines. Ensures strict compliance with government banking regulations. Timely implement internal and external audit points together with any issues raised by external regulators.
- Ensure identification, assessment, mitigation and control, loss identification and reporting of operational risk is adequately managed.
- Complete tasks and fulfill responsibilities as outlined in CDD LoBP, AML Policy; Sanctions Policy and always stay vigilant to identify and report warning signs to detect, deter and protect customers and the bank from fraud and financial crimes

We encourage you to apply your cv via this link:
Read full Job Descriptions

Job Requirements

To be successful in the role, you should meet the following requirements:

- Minimum of a bachelor’s degree in business
- Five to ten years related field or equivalent experience
- Any professional accounting degree would be an advantage
- Certificate of completion of securities courses would also be an advantage
- Good experience and knowledge in finance
- Good knowledge of applicable laws related to securities and fund management activities.

Job Locations

Ho Chi Minh

Who We Are

If you are looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest and most diverse organisations in the world. Throughout our history, our role and purpose remain constant: to enable businesses to thrive and economies to prosper, to help people fulfil their hopes and dreams and realize their ambitions. At HSBC, we lead with courageous integrity and strive always to be dependable, open and connected. Our values help us to make the right decisions and to mitigate risk.

We serve more than 40 million customers through our global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking and Markets.

HSBC Vietnam opened in Ho Chi Minh City in 1870 and the first full service branch opened in 1955. In 2009, we began operating our locally incorporated entity, becoming the first foreign bank in Vietnam and today the Bank's network in Vietnam now includes two branches and five transactions offices in Ho Chi Minh City; one branch, three transaction offices, and one deposit office in Hanoi, one branch in Binh Duong, one branch in Da Nang; staffed by almost 1,400 employees. See where your future could take you at HSBC.

HSBC is always looking for high-caliber candidates in Vietnam nationwide. The job offers excellent career potential and attractive remuneration packages.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (Vietnam) Ltd.

Know more about HSBC 150 years of history in Vietnam at:

You'll achieve more when you join HSBC.

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Company Location

The Metropolitan, 235 Dong Khoi Street, District 1, HCMC

Company Size


Contact Person

HR Department



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