Product Specialist (Inbound Travel Agent)

We are seeking a highly skilled and detail-oriented Senior Product Specialist to join our dynamic team at JD Tours. In this role, you will play a pivotal part in developing tour experiences, creating annual tariffs, and ensuring the seamless integration of contract details into our company systems. With a strong focus on designing authentic local experiences, precision, and effective communication, you will be instrumental in supporting our operations and contributing to our continued success.

Key Responsibilities:

• Serve as a "knowledge bank" for destinations and the go-to person for ideas and recommendations for other teams.

• Research and independently develop new travel products across Vietnam as directed by the Product Manager.

• Produce annual hotel and tour Tariffs for destinations.

• Update useful tools for the Travel Consultant team and worldwide Sales teams, such as presentations on preferred hotels, restaurants, boats, and tour experiences.

• Travel within destinations to inspect and monitor existing products and to research and develop new ones as needed.

• Oversee the Loading team to ensure data accuracy within the company's system.

What We’re Looking For:

• A Vietnamese National with a minimum of 5 years of experience as Travel Consultant or Product Developer

• Strong skills in analysis, organization, and planning.

• Keen attention to detail, accuracy, and logical thinking.

• Hardworking, accountable, and a strong team player.

• Excellent English communication skills, particularly in writing.

• Proficiency in learning new technology and working with software applications, with competence in Excel.

• A positive attitude and a genuine desire to learn on the job.

What We Offer:

• A full-time position based in Saigon

• Annual Health Check-up

• 12 days of annual leave, increasing to 15 days after 3 years of service, with a Monday-to-Friday work schedule and the option to work from home on Mondays.

• A competitive salary range, negotiable based on experience and performance during the probation period.

• An annual discretionary bonus.

• Opportunities for career growth within JD Tours.

Work location: 36 Mac Dinh Chi, Da Kao, Dist 1, HCM