Product Support Officer (Product Development Division)

Product Support Officer (Product Development Division)

Negotiable 239 views - Expires in 28 days

What We Can Offer

Attractive salary and bonus
Health insurance and Social insurance regulated by Vietnam Labor Law
Professional, dynamic working environment

Job Description

Job Summary
Product Support Officer is responsible for the product execution throughout the Product Development Division. His/her accountabilities are maintaining the product system setup from Product side, working closely with other relevant teams (Risk, Sales, Underwriting, Operations, DT&M, ICT...) to define the workflow, operation process to ensure the process run smoothly and support sales & Product Division to achieve the company target/ strategy.
Key Accountabilities

The Product Support Officer performs a wide range of duties including but not limited to:
- Manage and maintain the Sales Finance portal to support sales activity of Sales Finance product include: set up and manage dealer, control product list & price, set up and de-active promotion campaign with dealer etc.
- Support sales and partnership activity on daily basis to maintain smoothly operation regarding to system support development
- Receive and support Sales special request regarding to process, operation, deviation request
- Provide instruction/ guild line to users of new product/ process/ promotion campaign
- Raise requirements to develop/ change or modify system to adapt with new product development
- Conduct the UAT test with end users to launch new product/ dealer/ promotion campaign if any
- Maintain the Product policy/ manual and process
- Other ad-hoc tasks assigned by Dept Head.
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Job Requirements

1. Education Background : University Graduate
2. Minimum Experience : 2+ years of experience preferably in banking or consumer finance company
3. Minimum Qualifications (Knowledge, Skill, Abilities)
• Basic knowledge : referable experience in a product team/ credit operation
• Computer skill : MS Office (Word, Excel, Access, Power point)
• Languages capability : Solid command of spoken and written English and Vietnamese
• Other (if any) : Demonstrated achievements of defining and launching excellent products. Proven ability to influence cross-functional teams without formal authority

Job Locations

Ho Chi Minh City, Vietnam
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Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card’s know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

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23/F. Saigon Trade Center. 37 Ton Duc Thang. D.1. HCMC. Vietnam
100-499 staffs
Recruitment - Shinhan Finance
CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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