Production Planning Manager

Who We Are

At Pixelz, we help photo studio professionals beat deadlines by providing reliable, AI-powered retouching at scale.

We‘ve spent years investing in people and developing software to create post-production’s greatest ever timesaver: Pixelz Platform. The platform is powered by S.A.W.™, a digital production platform and traffic control system, powered by AI and specialized retouchers. The result is a retouching service offering unprecedented speed, consistency, and scalability.

We’re trusted by leading brands in every category and have retouched 45 million product images and counting. Pixelz was founded in Denmark but is now found locally, thanks to offices in 6 countries hosting a team of 600 people globally.

Our vision is to change the way product visuals and studio management is handled in organizations over the world, leading to transformational change for our customers, from the bottom line to effective time management.

The Role

We are seeking a highly strategic and results-oriented Planning Manager to drive significant improvements in production scaling, customer on-time delivery, and operational efficiency through advanced planning and resource optimization. This pivotal role will lead the development and execution of planning strategies that directly contribute to our long-term business objectives and mitigate operational risks.

Job Description

1. Production & Capacity Planning

- Proactively analyze production data and market trends to anticipate future demand and capacity needs, making strategic recommendations and planning for resource allocation and process enhancements for multiple product lines.

- Monitor production performance and adjust planning strategies to ensure SLAs are met.

2. Workforce & Equipment Planning

- Forecast and allocate workforce needs across shifts and locations, optimizing productivity and minimizing idle time.

- Plan and track utilization of machines, editing stations, and software licenses to support production capacity.

- Propose investment or reallocation of equipment to meet business demand.

3. Vendor Management

- Source, evaluate, and onboard, offboard vendors based on quality, cost, and turnaround time criteria.

- Manage the full vendor lifecycle: onboarding, performance tracking, and offboarding when necessary.

- Lead vendor negotiations and ensure contractual compliance on service quality, delivery, and pricing.

- Build and maintain strong vendor relationships for long-term collaboration.

4. Team Management

- Lead and empower a team of 4 planning staff to achieve ambitious production planning targets, fostering a culture of continuous improvement and accountability.

- Proactively engage and influence cross-functional stakeholders (e.g., Sales, CS, Production) to ensure seamless alignment of planning strategies with business objectives and customer needs.

5. Reporting & Process Improvement

- Define, track, and report on key strategic planning metrics, including but not limited to, utilization rates, cost efficiency, and vendor performance, using these insights to drive actionable improvements.

- Identify opportunities for process optimization and digitalization in the planning workflow and principles.

- Lead the development and implementation of advanced production dashboards and analytical tools in collaboration with the data team, ensuring data-driven decision-making across all planning functions.

- 5+ years of experience in production planning or operations with proven ability to lead, motivate, and develop a high-performing team, fostering a collaborative, own-it and results-driven environment.

- Exceptional communication, negotiation, and interpersonal skills with a demonstrated ability to influence stakeholders at all levels.

- Proficiency in planning tools, Excel, and reporting platforms (e.g., Power BI, Tableau).

- A structured and data-driven mindset with a focus on efficiency and continuous improvement.

- Certification in Lean, Six Sigma, or Supply Chain Management (e.g., CPIM, CSCP, PMP) is a plus.

- Prior experience in digital production, BPO operations, media editing services, or other high-volume, fast-paced environments is a strong plus