Project Administrator

The Project Administrator plays a critical role in supporting the PMO’s governance, coordination, and delivery effectiveness across the portfolio of transformation initiatives. Acting as a central point for project administration, reporting, and stakeholder coordination, this role ensures smooth execution of PMO processes using Monday.com and other collaboration tools. The incumbent provides operational and logistical support to Project Managers and Transformation Leads to ensure project objectives are met within scope, time, and quality parameters.

PMO Support and Governance

- Maintain PMO templates, frameworks, and documentation standards. Support adherence to PMO governance processes and ensure compliance across all projects.

Project Administration

- Set up and maintain project workspaces on Monday.com, schedule project meetings, track actions and decisions, and manage document repositories.

Reporting & Monitoring:

- Prepare portfolio dashboards and project status reports. Assist in tracking KPIs, milestones, timelines, and resource utilization using Monday.com and Excel.

Stakeholder Coordination:

- Liaise with cross-functional teams to ensure timely communication and alignment of project-related information

Risk & Issue Tracking:

- Maintain project risk and issue logs; support follow-up actions and escalation procedures in collaboration with Project Managers.

Continuous Improvement and Training and Support:

- Identify and implement opportunities to streamline PMO processes or automate reporting functions. Provide onboarding support for new project team members on PMO tools, primarily Monday.com.

• Bachelor’s degree in Business Administration, Project Management, Information Systems, or related field.

• Project Management certification (e.g., PRINCE2 Foundation, PMP, CAPM) is an advantage.

Technical Skills:

• Proficient in Monday.com, MS Office Suite (especially Excel, PowerPoint), SharePoint, and Teams.

• Strong understanding of project management methodologies and frameworks (Agile, Waterfall, Hybrid).

Organizational Skills:

• High attention to detail and ability to manage multiple tasks concurrently.

• Effective time management and ability to meet deadlines under pressure.

Communication Skills:

• Strong written and verbal communication for cross-functional team coordination.

• Ability to create high-quality reports and visual dashboards for executive stakeholders.

Experience:

• Proven experience in a similar role within a Transformation Office, PMO, or large-scale project environment.

• Experience working in cross-functional teams with diverse stakeholders, including senior leadership.

• Exposure to digital transformation or enterprise change initiatives is highly desirable.

• Strong grasp of project lifecycle management, governance practices, and risk/issue management.

• Understanding of change management and transformation principles.

• Familiarity with portfolio and resource planning concepts.

• Proactive: Takes initiative and anticipates project needs and risks.

• Collaborative: Works effectively with teams and values knowledge sharing.

• Resilient: Maintains performance under pressure and adapts to changing circumstances.

• Detail-Oriented: Ensures accuracy and quality in reporting and documentation.