Project Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Responsibilities

1. Project Management

• Have knowledge of the implications of local regulatory and compliance framework, technology platforms, market competitiveness to provide the advisory to stakeholders

• Work collaboratively with both regional and in-country stakeholders, for an end-to-end development.

• Playing as Business Unit Specialist for Supporting Functions, including Branch, Contact Center, Retail Operation, Financial Management & Reporting, etc

• Product construct, customer journey and Target Operating Model

• Business Requirement Development (BRD) for build: to work closely with business stakeholders, GTO (Functional Business Analyst) and bank steering to (i) elicit and document business requirements, (ii) monitor and manage risks/issues related to requirements and scope creep, (iii) review and sign-off final version of BRD together with business users and (iv) monitor with GTO for BRD delivery and post go-live

2. Product & Customer Integration

• Identify and schedule project deliverables, milestones and required activities and tasks for project documentation.

• Work together with both regional and in-country stakeholders to manage project deliverables on time.

• Partner with relevant stakeholders in ensuring that the system development methodology is followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

• Understand the market insights to provide Consumer Market benchmarking, together with customer insights to enhance customer experiences on digital platforms and fix business pain points.

• Support other ad-hoc tasks as assigned by line manager.

• Bachelor’s degree or equivalent, MBA is a plus.

• Relevant depth of experience in the industry, with minimum 5 years of experience in banking products, especially digital banking sector

• Strong analytical, problem solving, organizational and project management skills.

• Ability to work both unsupervised and in a team-oriented environment, under pressure and manage deadlines.

• Willing to face with unexpected changes in expectations or requirements

• Experience of CASA & Card Product will be an advantage.

• Team player who possesses drive, initiative and able to work independently.

• Proficient in Microsoft applications.