Project Sales Manager

Aim of Function

• Improve Hettich's market position and achieve financial growth.

• Find potential new customers, present to them, ultimately convert them into clients and continue to grow business in the future.

• Work with existing clients to organically grow alongside them.

• Manage project potential in Vietnam

Context of the Function

This position is designed to support Hettich's strategic growth in Southeast Asia by developing and maintaining strong relationships with key customers, including contractors, interior design firms, and project developers. Reporting to the Sales Director, the position acts as a bridge between the company’s business objectives and customer needs. It requires a combination of strategic thinking, field engagement, and teamwork to drive revenue growth, enhance customer loyalty, and position Hettich as a long-term solution partner in the market.

Responsibilities

1. Strategic Planning

• Develop and negotiate strategies by studying integration of new business with company strategies and operations, examine risks and potentials, estimating customers' needs and goals.

• Advise BOD on strategic business directions and activities to grow the sales team and develop customer groups such as Contractors, Design and Build firms, and Interior Design & Build companies.

• Propose and develop sales plans, providing support to ensure each team member achieves their targets.

2. Market Observation

• Conduct market research on competitor insights, pricing strategies, customer benefits, analysis.

• Timely provide feedback and insights from the marketplace, and prepare forecasts that can support partner development.

• Collect competitive activity on an ongoing basis. Writing reports.

3. Market Cultivation

• Plan, implement and coordinate customer service (advise, negotiations, project meetings, etc.).

• Coordinate all activities in this regard in cooperation with concerned departments.

• Together with the sales team, maintain close and long-term relationships with all customers.

• Establish business plans that benefit both partners and Hettich to turn customers into loyal partners.

4. Product Development

• Develop and acquire strong product knowledge relevant to the business and market needs.

5. Client Development

• Conduct new account prospecting and manage relationships with existing customers.

6. Presentations

• Initiate and complete proposals and presentations for new business opportunities.

• Deliver presentations to customers and maintain excellent relationships.

7. Controlling/Reporting

• Evaluate customer-related sales figures

• Prepare and implement corrective measures in case of variance from targets.

8. Self Discipline

• Accurately input data into CRM systems and ensure all information is kept up-to-date.

• Possess a Degree

• At least 7 years of building materials industry is required

• Good network of contacts with architects, designers and developers

• Fluency in English

• Fluency in English and VN

Skills

• Monitor the customer service standards provided, constantly seek to improve the service

• Good communication skill; Sales skill; Negotiation

• Able to build up relationships with all of working levels

• Work with a good spirit under pressure

• Identifying and Analyzing skill; Problem Solve & Make Decisions.

• Practical knowledge of Business to Business Industry, Business to Customer Industry; Sales management.