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Mô Tả Công Việc
Report to: Technical Consultant Superintendence
Working time: Monday - Friday
Work place: District 4, HCMC
Insee have been positioned as a leader in innovative concrete solution providers, the Technical Consultant team need to develop, promote the appropriate cement applications to the market as well as demonstrate himself as a representative of Insee in technical consulting activities. The team is also responsible to solve technical complaints from customers.
In addition, Senior TC Engineer is also responsible to guide the development and market positioning of bulk cement solution. He will work closely with influencers to promote cement product in the design phase to improve cement sales opportunities (Pre-sales).
Work with architects and designers to influence the project specifications.
Identify key needs of professional construction market
Recognise market needs by building strong networking with designers/architects
Pre-sales activities for contractors, and non-contrators
Developing product marketing tools
Promote solutions to improve special cement sale volume
2. Complaint solving.
Support each other in TC team in complaint solving or when required by TCE Superintendent.
Job priority settlement (complaint solving/ support customer).
3. Technical Consulting to customers
Work closely with Sales to define customers needs before offering the solutions.
Provide technical consulting on how to use Insee solutions efficiently.
Coordinate the trial mix activities
4. Improve customer loyalty.
Promote Insee cement solutions as the solutions for different requirements of customer.
Approach projects, in collaboration with Industrial Sale
Enhance the networking with influencers and designers to influence the specifications. As Insee does not have direct business relationship with them, it is difficult to maintain the networking. To overcome, it is necessary to continuously bring values to the designers during the design.
Whilst the person should have good technical background, he/she needs to be customer-focused to understand the market needs.
The person also needs to be able to self-manage a product/solution development project with minimum supervision required.
Yêu Cầu Công Việc
University (Major civil / construction / building materials / silicat / architecture...)
Good hands-on knowledge of cement / concrete & plaster/ mortar
Presentation, interpersonal and communication (both verbal and spoken English) skills.
Business exposure preferred.
English knowledge: medium.
2. RELEVANT EXPERIENCE
2 years work experience in Pre-sale - Construction / Building Material
3. LEADERSHIP COMPETENCIES
Analysis and Problem Solving
Leads for Performance
Supports Action, Change and Innovation
Engages & Inspires
Adapt and Learn